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Can I Change My Email Address on Namecheap?

Founded in 2000 and based in Phoenix, Arizona, Namecheap is an operational USA ICANN accredited registrar. It is world’s 2nd largest domain name registrar managing over 17 million domains for over 10 million customers in the world. 

The company offers domains and web hosting services that include domain names registration, transfer, renewal, and hosting services including shared, VPS, and dedicated servers. In addition, Namecheap offers security features like domain privacy protection and SSL certificates to its customers.

Namecheap website provides a place for users to log in and manage their accounts and update several emails. Email is especially useful for warning customers about the expiration of a domain name, billing and other important updates from Namecheap, or even Billing issues that arise due to the lack of communication. 

Adding on, if they need to use the account recovery process, they will require access to the email as a means to regain access. Therefore, it is beneficial to update the email on time to keep one’s account information secure and receive constant information about the services.

Reasons for Changing Your Email Address

a). Improved Security

If you feel that you may have been a victim of cybercrime or have heard of security attacks on your account, it may be wise to change your email. This is because email addresses tend to be linked with online activities, so having access to a new address can be helpful. In addition to that, there are possible risks of abuse and possession of an account by someone other than you.

b). Changing Email Providers

You may decide to change to a different service email provider who is more secure or has a better interface. In such instances, changing your email address on Namecheap along with all other such platforms would mean that you can get important alerts and notifications.

c). Professionalism

In the case of businesspersons or freelancers, a professional outlook matters. Chances are that you will want to change your existing email address from a personal one or even a general one and use one that is appropriate to your brand or business domain.

d). Email Activities

An email address that is no longer used can compromise the changes to the account since it blocks verification and recovery of passwords. Also, due to inactivity or any other such reasons, an email address may become unreliable, so it is important to update or activate it to avoid missing notifications regarding the expiration of domains, bills, or breaches.

Account Recovery and Notifications Possibilities

There is more to changing your email address in services like Namecheap than simply convenience; it actually influences how accounts can be recovered and critical notifications received. Should you fail to change your email address:

  • Account Recovery: When using an email account that is already outdated, one will be unable to obtain account recovery links or codes and this can be an issue when trying to recover a password or any other detail associated with the account.
  • Missed Notifications: When accounts are forwarded to an outdated email, important messages from Namecheap such as service and security notices, billing reminders etc will simply be missed hence leading to loss of service provision or failure to take proactive measures on the account.

How to change your Namecheap registered email address

Step 1: Log Into Your Namecheap Account

To begin, go to the Namecheap login area using any web browser that you are comfortably using. Please be sure of the website that you are on as a way to secure your account details. In the fields provided, insert your registered username or email address together with the password. Make sure you check for spelling mistakes and confirm that the caps lock is disabled. After this, hit the “Sign In” button to be able to reach your account board on Namecheap.

Step 2: Go to Configure your Profile

image of namecheap profile

Once you have logged in, search for the word ‘Profile’ that can be found tucked within the left side of your dashboard. Here you are able to configure some features pertaining to your account such as name and other security details. 

Step 3: Edit Personal Information regard their Namecheap account. 

image of namecheap dashboard

In case you clicked on the Profile section, you will have the ability to see and click on the “Personal Info” which is one out of the available sub-menu items. This would bring you to a page where you can change and see any personal information regarding your account with the Namecheap.

Step 4: Edit Primary Email Address

image of namecheap edit process

Find the Basic Info area of this page, where your current Primary Email address will automatically be displayed. Next to this field, click “Edit”. In this case, you will be required to provide your Namecheap account password together with the new email address you wish to register.

Step 5: Confirm the Change

image email edit with namecheap

Having filled in a new email plus a password, press on the button labeled “Change Email”. The system will automatically send a confirmation email to the new e-mail address registered within the system. This step needs to be taken to make sure that the email is either not fraudulent and that the proper person reaches it. Furthermore, there is no need to describe the necessity of checking this email and following its instructions so as to complete the operation.

In particular, following these easy steps, you will be successful in changing the email address in Namecheap, improving the security of the accounts and the efficiency of the communication. As a general rule, always remember to update your contact details in case any notifications concerning your domains and services need to be communicated to you.

Steps to Update cPanel Contact Information

#1. Access cPanel

As the first step in the procedure, kindly open the web browser and type in the URL of the page from which one can log into the cPanel of the hosting company. This is usually provided by the host e.g https://yourdomain.com/cpanel. 

Input the login name and password to log into the CPanel. In case you cannot remember your username and password, refer the welcome email which was dispatched alongside the account details or seek help from the customer support of the Host company.

#2. Find the Preferences Section

Having logged in, proceed and search for the “Preferences” menu on the main dashboard. In this section there are various attributes which are related to settings which guide on management of accounts and personal information.

#3. Edit Primary and Secondary Email Addresses

Locate the header “Contact Information” or something similar on the Preferences section and click it. Note that these are the others fields pertinent to the update of your primary email address. In the upper row, enter the new primary email address that you would like to use. In the second row, enter a second row which helps to make sure that you are able to receive notifications at another address.

#4. Save Changes

Once you have edited the email addresses, kindly scroll down and locate the button “Save Changes”. You will be required to confirm the change by entering your cPanel account password. This process is significant because it helps to maintain security, in that only authorized users are able to change the settings of the account.

Read also: Namecheap vs. GoDaddy Email Services

Common Issues and Trouble Resolution Steps

When changing your email address on Namecheap, it is surprising to note that some problems might arise which are unexpected. Below are some of the issues that the users might face when trying to do the process with some solutions to troubleshoot them:

1. Not Receiving the Shortly Confirmation Emails

Probably addressed to the new email that the user has not changed, this is one of the common problems that occurs most of the time. There are different other reasons as to why this might occur:

  • Spam Filters: It is wise to check spam or junk folders in case confirmation emails have been directed there.
  • Email Mistake: Double check that you have no mistakes when entering the new email address.
  • Delay in Email: Occasionally, it is possible that the email server becomes slow. Wait a couple of minutes and check.

Solution Strategies:

In case you do not find the confirmation message in your inbox or spam, you can attempt to resend the email via the Samecheap account opening the settings page and entering the new email address again.

If the problem continues with your current email provider, consider switching to another email.

2. Using Old Email to Validate Changes Made to New Email

One of the most common practices carried out when changing email details is the use of an old email account. The situation becomes complicated when people lose access to the old one.

Solution Strategies:

If it is your desire to change your email address, do everything possible to retrieve your previous email account’s access credentials.

If this is the case, you should reach out to Namecheap support about how to proceed with changing your email account details when your old account has been used for verification purposes.

3. Error Turning Up When Updating Email

Setting a new email address is not a smooth process for some people. Many users face the so-called “screaming” messages saying there are errors in the input which are mostly traced to incorrect login details, or the input end of the system.

Resolution Tips:

Make sure that the password for your Namecheap account is entered correctly when asked for it.

If the problems persist, try clearing the cache of your browser or switching to another browser. Certain browser add-ons have been known to block some functions on websites.

4. Issues Addressed – Change Of Email Address At cPanel

In case you change your cPanel contact as well, users may face problems with DNS settings or wrong configurational issues.

Resolution Tips:

Always check your DNS settings, particularly the MX records which should be present.

If you are using cPanel and encounter certain error codes, check out the support documentation by Namecheap Regarding Cpanel Troubleshooting.

Read also: What is Private Email on Namecheap?

Conclusion

Changing email address associated with Namecheap account is necessary as it provides protection against unauthorized access along with allows the client to receive critical information related to the domains and services that the client has. If there are any challenges when undertaking this process, the client can contact Namecheap support for help.

Read also: How to Verify Your Email on Namecheap

Call to Action

Share your thoughts with us! If your email address has changed in the past, tell us about your experiences in the comments section. You may also visit other sections or support articles of Namecheap website which can offer more advice so that you can not face any challenges while changing your email address.

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