Although Namecheap is popular for its domain registration services, it has a great Private Email solution designed to fit the needs of both the individual and the business as well.
With this service, users can create custom email addresses that consider the professional and brand aspects hence enabling anyone to have a credible online presence.
Namecheap’s Private Email is easy to use and has anti-spam features that don’t interfere with communications, collaboration, and mobile synchronization including sending and receiving emails over the mobile phone.
As a Namecheap email user, it is important to access your email to facilitate personal and business correspondence. Be it the important works of sending clients notifications or working with members within a team, email through Namecheap helps to remain in a good contact and well organized.
In this blog, we will explain how you can sign in to the Namecheap email account and take the opportunity to use it for the purpose it was created for – communication.
Understanding Namecheap Private Email
Namecheap services targeting businesses and individuals such as Namecheap Private Email enable its users to create their own email addresses using their own domain names, creating [email protected] as an example instead of creating an @gmail.com or @hotmail.com email address.
It can be more important businesses looking to earn the trust of clients and partners of custom domain names for their email address as it adds more credibility to the brand. This is due to the fact that most clients tend to be much more trustful of professional email address when it is coupled with a company domain.
Logging into OX App Suite Webmail
It’s easy to manager emails from the OX App Suite Webmail since logging into your Namecheap Private Email is a simple process. Just follow these easy steps and you will be able to login to your email account.
Step 1: Find the Webmail Login Page
To start with, you have to arrive at the webmail login page. There are two ways to do so:
- Direct URL: The webmail’s login page may be accessed directly by simply typing https://privateemail.com. This redirection is straightforward to utilize because it brings you straight to the login area, where you can enter your credentials.
- Custom Domain URL: If you want to use your domain instead, you can always sign in through your domain by typing: http://mail.yourdomain.tld.
Please note that your domain name that you use along with Private Email account should be inscribed in place of ‘yourdomain.tld.’
Step 2: Fill in the Relevant Information for the Login
Now you are on the webmail login page, the next procedure is to fill in the following details:
- Username: The username is your Private Email, so it is your full Private Email address as the username. This is important for the proper identification of your account.
- Password: After you have specified the username, type the password which goes in hand with the email address that you just provided. It is appropriate for this password to be exact since all passwords are case sensitive.
Once you’ve entered the necessary details, press the “Login” button to get to your inbox and begin working on your emails.
When using Namecheap’s OX App Suite Webmail, you’ll have different features that increase productivity and communication such as including collaboration tools, spam protection, and a simple interface that helps navigate through the applications without any struggle.
Logging in Through Your Namecheap Account
If you have already created a Namecheap account, then you can also log in to your Namecheap Private Email account through your Namecheap account directly which allows you to effectively manage your email without having to remember different passwords.
In this section, you will be guided on how to log in using a Namecheap account.
Step 1: Log into Your Namecheap Account
First, go to the Namecheap website. On the homepage, click on the “Sign In” button at the upper right corner.
After entering the username and password for the account, you will get to the dashboard of your account. Those who have difficulty remembering their passwords will be able to change it through the corresponding feature available.
Step 2: In the Domain List Menu, Identify the One You Are Seeking
When logged in, try to scan the left panel of your account and find the Domain List menu. In the section presented, all the domains registered by the user at Namecheap can be seen.
Locate the domain connected to your Private Email subscription in the area related to email service and scroll through the list of domains in searching for the one you need.
Step 3: Click With The Left Mouse Button On ‘Services List -Expand Services List’ Option
Once you’ve located your domain, click on it to expand the services list for that domain. Make sure that “All Products” is selected in order to have a look at all the products and services including the email hosting, that you own.
This will bring up various options related to the domain such as DNS, email, etc.
Step 4: Find The Icon Or Graphical Button “Log into Webmail”
This icon is also clickable. In the left services list, there is an option called “Log into Webmail”.
Just click this link and you will be brought to the OX App Suite Webmail interface, you can now read your emails directly.
Note on Session Persistence: Because of the fact that one logs through a Namecheap account, it is possible to remain logged in until a user logs out manually. This also implies that any subsequent logins as long the same browser and device are used, will not be complaining about the user’s credentials. This is quite helpful in ensuring a smooth experience when managing one’s email.
If you follow these simple directions, you will not have any trouble logging into your Namecheap Private Email account since you are already in your Namecheap dashboard and you will manage all of your domains plus the emails in one place.
Read also: How to Verify Your Email on Namecheap
Troubleshooting Login Issues
In most cases, logging into the Namecheap Private Email account will not be a tedious task. Nonetheless, there are instances in which some clients may experience difficulties that block them from logging into their account. Here are some typical troubles and solutions that can assist you in resolving the problem.
Common Problems Users May Experience When Trying To Access Their Accounts
- Wrong Username or Password: Such challenges are often due to an incorrect username entry or password typed in. It is essential to use your entire Private Email address as a username and make sure that the password created is typed the correct way as it’s case sensitive.
- Account Locked: If you continue entering wrong login credentials, then ultimately the systems might lock you out of your account for security purposes. If this happens, it’s advisable to wait a matter of minutes before trying again.
- Browser Configuration: Occasionally, the login may fail due to browser settings or browser extensions. Try to log in after cleaning the cache and cookies of the browser or switching to a new browser to see if this makes a difference.
- Network Issues: Poor connection or inability to access the internet can also bar you from logging in to your account. Check your network and do the operation again.
- Turned Off password reset feature: However, if you have ever turned off the password recovery options, there is no way for you to do it until you call customer service.
Read also: What is Private Email on Namecheap?
How To Change Your Password If You Have Forgotten It
If you’ve lost your password, do not panic you will be able to reset it in a matter of minutes. Just follow these steps:
- Launch the Namecheap Login Page: Go to the Namecheap sign in site and click on the ‘I forgot my password Link.’
- Flat View Subject Account Details: You will be asked to provide one of the following:
- Username for Namecheap your Namecheap account
- Address of the email that you used to register on the website
- Any website/domain available in your Namecheap account
- Submit Your Request: After filling all the required fields and further in the sections, press the button named “Reset Password.” If the indicated details were registered in our database, the system will send the message with the email confirming the password reset request.
- Check up the name of the email. If it is your password, enter the email and open the requested page sent by Namecheap. Check the spam mail if the email is not found in the inbox folder.
- Add Some Another Password: You will get a message saying that it is possible to enter a new password. When you set the password, please make sure that:
- 8 characters & above
- And also, at least one uppercase letter, one lowercase letter, one number plus one special character
- Spaces at the start and end cannot be included
- Make sure you enter the password correctly: First of all, you need to confirm the new password and enter it once more afterward. That’s when you hit the button Change Password. The system will show you an announcement saying that you’ve updated the password successfully.
Read also: Can I Change My Email Address on Namecheap?
Regardless if an email is for personal use or for business, being able to access it is important for communication. Since you have been given the steps required to log in through both the webmail interface and log in to your Namecheap account to check your emails, it should not be difficult for you to access your emails. In case you face any problems in the process, you can seek further assistance from the Namecheap HelpDesk; they are available round the clock to answer your questions and assist you with any problems you might encounter.
