You can acquire the POP3/IMAP and SMTP settings from Plesk to help with configuration on mail clients like Outlook, Thunderbird and even your website contact pages. To get this settings: 1. Login to Plesk Control Panel 2. Go to Mail then click the Information Icon next to your email as […]
How to create a package in WHM
As a reseller, you can create packages with the specifications you want to give your clients. You need to have packages to be able to create cPanel accounts as each cPanel account needs to be attached to a package. To create a package in your WHM, please use the guide […]
How to Change your email password in cPanel or Webmail
It is possible to change your webmail password in cPanel or when you are logged in to webmail interface. Unfortunately, it is not possible to reset the password using the Forgot Password link on the webmail login page. To change the password for your email, please follow the steps below: […]
How to Reinstall an Operating System on a Truehost VPS
You can install your VPS with a preferred operating system from a wide range of operating systems provided at Truehost client area. These include Ubuntu [versions 16 to 20], CentOS [6, 7 and 8], Fedora[30,31 and 32], Debian [9 and 10], OpenSuse etc. There is no limit on the number […]
How to upload and configure MySQL database into cPanel
If you have created your database driven website on localhost and want to upload the database to cPanel, there are a number of easy steps to take to successfully connect your database. Please read along 1. Login to cPanel 2. Navigate to MySQL Databases icon. 3. Create a database. 4. […]
How to upload and install your own ISO image on Truehost VPS
There are situations where you may need to upload your own custom operating system. VPS provided by Truehost allow to do so. To upload your custom OS, follow the steps below 1. Login to your client area in the link below. https://truehost.co.ke/cloud/clientarea.php 2. Navigate to Services >> My Services 3. […]
How to reset your root password on a VPS
If you have lost your root password for your VPS, it is simple to reset it from your client area. 1. Login to your client area in the link below. https://truehost.co.ke/cloud/clientarea.php 2. Navigate to Services >> My Services 3. Click on your VPS Service On your left, click End User […]
How to add a domain on tPanel
tPanel is a control panel created by Truehost Cloud for use with its VPS. Its a free alternative to cPanel which has become very pricey nowadays. It allows users to enjoy the benefits of VPS hosting while not having to incur much more on licensing for their control panel. Additionally, […]
How to set up Truehost Free DNS
Truehost Cloud offers free DNS management for all domains in need to use any of our services including Cloud Servers, Emails and Web Hosting. To make use of our free DNS, follow the steps below. 1. Change the name servers of your domain to the following: ns1.olitt.com ns1.olitt.net 2. Register […]
How to Install Let’s Encrypt SSL in Cyberpanel
Let’ Encrypt SSL is an SSL that is offered for free. Cyberpanel comes with features that allow you to quickly install Let’s Encrypt SSL for your domain, mails and server hostname. Here, we look at how we can make use of this free SSL for our domains in Cyberpanel. Issue […]
