Sometimes you may ask yourself, can I order for email hosting or any other hosting service if I don’t have a website? The straight forward answer to your question is YES. Email hosting gives you the power to acquire and own a personalized email account. At truehost.co.ke , we have […]
How to back up website from cpanel
You can obtain back up for two reasons: -To restore incase an update goes wrong -To transfer to a new host When obtaining back up for restoring purposes, kindly use partial back up: this means files will be a separate back up on home directory, database will be also separate […]
What is Email forwarding?
Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. The term forwarding has no specific technical meaning. Users and administrators of email systems use the same term when speaking of both server-based and client-based forwarding. Email […]
Unable to send Mails on Your WebMail
I know this is very frustrating but lets pause a moment and see the possible reasons this could be happening. 1. Mail Server (SMTP) is Offline This is a common issue to WHM/cPanel and Plesk servers. Simply restarting the service from the control panel often fixes the issue. How To […]
How to configure webmail with incredimail
Download and install incredimail on your computer Launch the application and fill in the following first Gender and country Nb: tick or untick the checkbox if you want or not the updates and click next. Choose others in the list since we are configuring webmail. Click next Here choose POP3 […]
How to Configure Thunderbird Application with Your Webmail.
Thunderbird is a mail application like many applications e.g. MS outlook and you can configure it to be your default mail application. Here are simple steps to setting up Mozilla thunderbird. Download the application from the website. Double click the downloaded application to install it. Once the installation is done, […]
How to configure outlook with webmail in Truehost
It’s a simple process that will take just less than 5 minutes. Step one. Login to cpanel and create the desired email address eg yourname@your domainname. Step two On the start button search for the Microsoft outlook and click it. Step three On the main menu, click the file tab. […]
How to configure email filtering in cpanel
Open cpanel and open: Home -> email -> Global filters (global filters affect the cPanel account’s email addresses.) Home -> email -> email filters (User level filters affect specific email addresses on the cPanel account.) The first set of options specifies which part of the email message the system examines […]
How to change the time zone in webmail
Webmail applications use the server’s time zone by default. This means that if you are residing in a different time zone, you will need to change the time to your time zone in order to stop new emails arriving six hours ago, or even arriving some time in future. Luckily, […]
Creating email accounts in a domain with an addon domain.
Login to Cpanel with your credentials. Click on the email accounts icon. Input the desired name and choose the extension from the drop-down.ie (choose either the addon domain or the mail domain as your extension) Input your desired password and confirm the password On the mail quota, choose either of […]
