1.Login to your Plesk Control Panel using the details sent to to you via email. 2. Go to Mail Settings. 3. Click on Email Addresses then click Create Email Address 4. Fill in the email address and it’s password. 5. To access the emails, type http://webmail.domain.tld eg http://webmail.truehost.org to get […]
How to backup a MySQL database
1. cPanel Backup Wizard The Backup Wizard is an automated backup feature available within cPanel. You can use it to create a full backup of your entire site (including your databases) or a backup of only certain elements. 1. Access cpanel and go to Backups 2. Under Partial Backups, scroll […]
How to Upgrade Your Hosting Account From the Client Area
1. Login to the client area 2. Click on Products/Services icon. You can also reach the resultant page y clicking Servcies>>My Services 3. Next. Scroll down until you see your services listed and click on it 4. On the resulting page, find the Upgrade link on your left of the […]
How to setup emails hosted in Windows hosting in your Outlook.
To setup your emails hosted in our Windows hosting platform, please use the settings below. Make sure you have created the email in your Plesk Control Panel before you begin. 1. On Outlook, File>>Account Settings>>New (This path may change depending on the Outlook Version being used) 2. There are two […]
How to view bandwidth usage
Bandwidth is the amount of data that can be transmitted over a period of time. Bandwidth is condumed when data is retrieved from the server and elivered to the user as well as when end user uploads data into to the server. For hosted accounts, bandwidth can be consumed to […]
How to diagnose “sudo: must be setuid root” or “sudo: effective uid is not 0, is sudo installed setuid root?” error?
Environment setup: Centos 7 | WHM/Cpanel installed | A user who can access Shell and is in the wheel group (sudoer) This error occurs when trying to use a sudoer user. Users who are in the /etc/sudoers file should be able to run root commands by prefacing sudo to such […]
What to do if you have installed Wordpess but your site still shows Website Under Construction
WordPress can be easily installed via Softaculous App Installer in the cpanel. However, a good number of times, people install WordPress on the wrong folder in cpanel hence are not able to view their site after installation. This happens because, by default, WordPress is installed on a folder called wp. […]
How to turn Mod Security On/Off
Mod Security is a security feature in our cPanel that prevents the upload of malicious files to your account. It scans all files uploaded for malicious content and blocks the IP doing the upload if such content is found. Sometimes, when updating your site, Mod Security may find your files […]
How to change IP using Hoxx VPN in Firefox
Sometimes you may need to change your IP to avoid seeing the website cached by your ISP. This can be done by using a VPN. Most browsers allow you to install a VPN that you can use to change IP. Here, we’ll look at how to install one VPN client […]
How to create a new sudo user in Centos
A sudo user is one that can run root commands by prefacing the command with the word sudo. To create such a user in a Centos server, follow the steps below: 1. Login to your server as root ssh root@ip_address 2. Add a new user and choose a password useradd […]
