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Knownhost vs Liquidweb: Which is With Better Hosting Service?

Choosing between two seemingly good options can be difficult, which makes your attempt to search for Knownhost Vs Liquidweb valid.

Knownhost and Liquidweb have been in the business of web hosting for a long time, and they have been able to build reputation over time. However, when you look closely, you will see that even though they offer almost the same services, they do them differently.

And that’s what this post is all about, it will show you the differences and similarities between these two web hosting companies using some factors that are coming considered important for web hosting companies to possess.

LiquidWeb and Knownhost will be compared using the following factors

  • Plans and pricing
  • Ease of use 
  • Migration
  • Features
  • Uptime
  • Speed
  • Backup
  • Customer support
  • Money back guarantee
  • Security

Knownhost Introduction

Knownhost is a US-based web hosting company founded in 2006 to provide hosting services to people. They have been able to attract customers from about 150 countries.

Liquidweb introduction

It was founded in 1977 by Jim Geiger to provide excellent hosting services to people. Today it has about 45,000 customers in more than 150 countries of the world.

It employs more than 500 onsite hosting professionals.

Knownhost vs Liquidweb: Plans and pricing

Pricing is an important factor to consider when trying to buy hosting and domain, the value you are getting needs to be greater or at least equivalent to the money you are paying but not less.

If you can get the same quality services elsewhere at a cheaper rate, won’t you go for it? I bet you would. 

Knownhost plans and pricing

Knownhost web hosting is categorized into six plans, namely; shared hosting, reseller hosting, WordPress hosting, VPS hosting, cloud hosting and dedicated hosting.

Each hosting has sub plans, we described the features and price of the first three mentioned above.

Knownhost shared hosting 

They are categorised into basic, standard, professional and premium plans.

The basic plan costs $3.47 per month providing the following features:

  • 1 domain
  • 1 Core
  • 512 MB Memory Limit
  • 5 GB Cloud Storage
  • 5 Email Accounts
  • 2 MySQL Databases
  • Unlimited Premium Bandwidth
  • LiteSpeed Included
  • cPanel Included
  • Free SSL Certificates
  • Patchman Optional 

Knownhost standard plan costs $6.47 per month, providing the following features:

  • 5 Domain
  • 1 Core
  • 1 GB Memory Limit
  • 20 GB Cloud Storage
  •  25 Email Accounts
  •  5 MySQL Databases
  • Unlimited Premium Bandwidth
  • LiteSpeed Included
  • cPanel Included
  • Free SSL Certificates
  • Patchman Optional

The next plan is the professional plan which costs $9.97 per month. When you buy this plan you will get 

  • Unlimited Domain
  • 2 Cores
  • 2 GB Memory Limit
  • Unlimited Cloud Storage
  • Unlimited Email Accounts
  • Unlimited MySQL Databases
  • Unlimited Premium Bandwidth
  • LiteSpeed Included
  • cPanel Included
  • Free SSL Certificates
  • Patchman Optional

Finally, they have the premium plan which costs $19.97 per month. You will get the following when you buy this plan

  • Unlimited Domain
  • 4 Cores
  • 4 GB Memory Limit
  • Unlimited Cloud Storage
  • Unlimited Email Accounts
  • Unlimited MySQL Databases
  • Unlimited Premium Bandwidth
  • LiteSpeed Included
  • cPanel Included
  • Free SSL Certificates
  • Patchman Optional

Their WordPress hosting solution is divided into 3; managed entry WordPress, Managed business entry and Managed corporate business.

The Managed entry WordPress costs $5.98 per month, providing the following features

  • 50 GB SSD Storage
  • Unlimited Email Accounts
  • 1 WordPress Website
  • Up to 100k Visits per month
  • Unlimited Premium Bandwidth

The next plan, called Managed business entry costs $9.98 per month, and provides the following features:

  • 100 GB SSD Storage
  • Unlimited Email Accounts
  • 1 WordPress Website
  • Up to 200k Visits per month
  • Unlimited Premium Bandwidth

Finally, the managed corporate business costs $19.98 per month. You will be given the following features when you buy this plan

  • 150 GB SSD Storage
  • Unlimited Email Accounts
  • 5 WordPress Websites
  • Up to 500k Visits per month
  • Unlimited Premium Bandwidth

You can visit their website to get the details of the remaining web hosting plans.

Liquidweb plans and Pricing

Liquidweb offer all types of web hosting plans except shared hosting, this makes their hosting expensive compared to Knownhost and other competitors.

They offer Managed WordPress, Cloud, VPS, dedicated servers, CMS and E-commerce, and an enterprise plans.

The features and pricing of VPS and managed WordPress plans will be considered in this post.

Liquidweb Managed WordPress plan

Liquidweb hosting plan

This plan is categorised into 7, namely; Spark, Maker, Designer, Builder, Producer, Executive and Enterprise.

The spark plan costs $13.30 for 3 months and then $19 per month. It provides the following features

  • 1 Site
  • 15 GB Storage
  • 2 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Sync

Liquidweb Maker plan costs $55.30 for 3 months and then $79 per month. It offers the following features

  • Up to 5 Sites
  • 40 GB Storage
  • 3 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Sync

The next plan is called Designer billed at $76.30 for 3 months and then $109 per month. Providing the following features

  • Up to 10 Sites
  • 60 GB Storage
  • 4 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Syn

The Producer plan costs $209.30 for 3 months and then $299 per month. It provides the following features

  • Up to 50 Sites
  • 300 GB Storage
  • 5 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Sync

The next plan called Executive costs $384.30 for 3 months and then $549 per month. It provides

  • Up to 100 Sites
  • 500 GB Storage
  • 10 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Sync

Finally, under this product, they have the Enterprise plan which costs $699.30 for 3 months and then $999 per month. It provides

  • Up to 250 Sites
  • 800 GB Storage
  • 10 TB Bandwidth
  • 30 Day Backups
  • Unlimited Email Accounts
  • Beaver Builder Lite
  • iThemes Security Pro and iThemes Sync

The VPS plan is divided into Linux and Windows. The least plan under Linux costs $25 per month offer

  • 2 GB RAM
  • 2 vCPU Cores
  • 40 GB SSD Storage
  • 10 TB Bandwidth
  • AlmaLinux or CentOS 7

While the highest plan under Linux ( VPS ) costs $145 per month. It offers the following features

  • 16 GB RAM
  • 8 vCPU Cores
  • 200 GB SSD Storage
  • 10 TB Bandwidth
  • AlmaLinux or CentOS 7
  • InterWorx, Plesk Web Pro, or cPanel 

Under Windows ( VPS ), the least plan costs $65 per month and it offers the following features

  • 4 vCPU Cores
  • 100 GB SSD Storage
  • 10 TB Bandwidth
  • Windows Server 2019
  • Plesk Obsidian

While the highest plan costs $190 per month and offers the following features

  • 16 GB RAM
  • 8 vCPU Cores
  • 200 GB SSD Storage
  • 10 TB Bandwidth
  • Windows Server 2019
  • Plesk Obsidian

Knownhost vs Liquidweb: Ease of use

When something is difficult to use, it makes people avoid it. Most web hosting companies use tutorials and guides for their users to study.

By so doing, even beginners will be able to navigate the platform and also perform tasks without having to contact a professional.

Knownhost Ease of Use

They have an easy-to-use platform with tutorial guides and articles to make the process easy.

Liquidweb Ease of Use

You have the option of using Plesk, InterWorx, and cPanel when you buy an annual or biannual plan but if it’s a monthly plan you will have to pay for it.

These platforms are easy to use and navigate and having options is awesome. The admin dashboard lays out the information you need to properly monitor your website.

Knownhost vs Liquidweb: Migration

If you have registered your domain and bought hosting elsewhere and now desire to change your hosting providers. You will need experts to help you with the process or at least a tool that can help you do that.

Most hosting providers will take care of the migration process, but some have terms for doing it. 

Knownhost Migration

If your previous hosting control panel is cPanel, DirectAdmin or Plesk you will be able to migrate your files to Knownhost for free, but if it’s not you will be charged per hour for it.

Liquidweb Migration

They offer a free migration within Liquidweb and from other hosting platforms to Liquidweb.

Knownhost vs Liquidweb Features

There are extra features that hosting companies provide to users to make the hosting service seamless. That’s what this section will explain to you.

Knownhost Features

  • Softaculous 300+ one-click script installs
  • DDoS protected servers
  • LiteSpeed web server with LSCache
  • Free SSL certificates
  • Pure SSD-based IO operations & caching
  • WHM and cPanel
  • Root access
  • Unlimited bandwidth
  • Free Cloudflare CDN

Liquidweb Features

  • 220 GB SSD disk space
  • 5TB Bandwidth
  • Staging Environment
  • 30-Day Backups
  • Free SSL certificate
  • SSH access, Git, and WP-CLI
  • 100% uptime guarantee
  • Fully managed plans
  • 24/7 dedicated customer service by phone, email or chat

Knownhost vs Liquidweb: Uptime

Uptime is the time your website is active for people to access the internet. There are times websites experience downtimes, if this should happen to your website, people won’t be able to access it again and this could lead to loss of revenue and potential customers.

Therefore, uptime is an important factor to consider when choosing a web hosting platform.

Knownhost Uptime

They guarantee a 99.9% uptime on their website, which means you rest assured that your website will be live and active all the time.

Liquidweb Uptime

Liquidweb claims on their website to have a 100% uptime, however, test from the website set up for 6 months shows that they experience downtime within that period.

This makes their claim not to be true. Within six months they had 100% uptime for 4 months, 97.65% for a month and 99.99% for a month. 

That makes it an average of 99.96% uptime.

Liquidweb uptime

Knownhost vs Liquidweb: Speed

Having a slow website is not good for business, it can make you lose traffic because when people try to access your website and it’s taking a long time to load, they are at liberty to go visit your competitors’ websites.

Since you compete, you need to make sure you hook your leads by all means possible.

Apart from the speed of your web hosting servers, you still have a role to play in optimising your website.

Knownhost Speed

A test was conducted by Site Checkers to verify the speed of Knownhost using GTmetrix, PageSpeed Insights ( Google ) and Pingdom to verify the speed of Knownhost.

Knownhost speed

The result shows from the three platforms shows that the average speed was 3 secs. Which is good based on Google’s standard.

Liquidweb Speed

Liquidweb claims to be 200% faster than DigitalOcean, AWS, and Rackspace. A test conducted on their platform verifies that their hosting is very fast.

When the test was conducted within a period of 6 months, it had an average speed or loading time of 270 ms.

Liquidweb speed

Knownhost vs Liquidweb: Backups

Backing up your website files is very important because if anything goes wrong you will be able to restore your files with ease but if you did not back them up, it becomes challenging.

Knownhost Backups

They provide automatic backup when you purchase any of their hosting plans. The backups will occur weekly or daily when you purchase a standard or professional plan and 12 hourly when you purchase the Premium plan.

KnownHost now provides a remote storage solution for all your storage needs. For only $0.02/gigabyte, you can create a backup for your files. 

It will be integrated with JetBackup, cPanel backups, and DirectAdmin backups. 

Their packages start at $10 per month for 500GB of storage space. 

Liquidweb Backups 

LiquidWeb provides backups services that will make your website file safe in case of eventualities. The features of the backup are 

  • Multiple Layers of Protection
  • Easy Whole System Recovery
  • Control your schedule option

Knownhost vs Liquidweb: Customer support

The relevance of having good customer support cannot be overemphasized, because at one point or the other you may need to reach out to the staff for assistance.

And if they are not readily available, your need won’t be met. So, you need to know the channels of communication of the web hosting and their response time.

Knownhost Customer support

Their customer support team can be reached through call, email, and live chat. Their Sales and billing office hours are from 7:00 am to 7:00 pm CST. While their technical support team is available round the clock, 24/7/365.

They have a toll-free number for their customers resident in the U.S.A and Canada.

Liquidweb Customer support

Liquidweb boasts of having a good support team that assists people in less than 59 secs on live chat, in less than 30 minutes if you reach out to them by ticket and 59 secs on phone.

Knownhost vs Liquidweb: money-back guarantee

Having money-back guarantee gives you peace of mind since you know that if you are not satisfied with their services you can get back your money within a given period.

Knownhost Money back guarantee

Upon written request within 30 days, you will be refunded your money if you don’t want to continue using their services.

But note that the 30-day money-back guarantee excludes Dedicated Servers, Domain Name Registrations and SSL Certificates. 

Liquidweb Money back guarantee

They don’t offer money-back guarantee.

Knownhost vs Liquidweb: Security

Your website needs to be safe from malware, and also your data and that of your customers.

Knownhost Security

They use security measures like Imunify360, and CloudLinux Isolation to secure your website and they also use DDoS to protect your website from intruders and information leaks.

Also, they have free and premium SSL certificates powered by comodo, RapidSSL and GeoTrust, that you can use to secure your websites.

Liquidweb Security

They offer firewalls, Secure Socket Layer (SSL), virtual private networks (VPN), malware scanning and removal for the safety of your website.

Knownhost and Liquidweb alternative

There are alternatives to Knownhost and Liquidweb that you can use to host your website. One of which is Truehost.

Truehost offers more features at a more affordable price that will make you save money without compromising quality.

Truehost plans and pricing

For the Truehost silver hosting of $1.49 per month, you will be provided with the following features

  • 30 GB Disk Space
  • Unlimited Bandwidth Transfer
  • Unlimited Email Accounts
  • Unlimited FTP Accounts
  • Unlimited Databases
  • 99.999% Uptime
  • Shared IP Address
  • Your own Cpanel
  • Free Script Installer – softaculous apps
  • All CMS – Joomla, WordPress, Drupal, Magento
  • Latest PHP, Perl, MySQL, Postgre Database
  • 24/07 Support

Conclusion

Knownhost and Liquidweb offer hosting services to customers but Liquidweb is more expensive and doesn’t offer shared hosting to its customers.

If you are a small business owner or blogger trying just to start, Liquidweb may not be the best option for you.

Remember to try Truehost web hosting; the best alternative to Knownhost and Liquidweb.

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