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cPanel Email Going to Spam: How to Prevent This

Hello! Let’s talk about something that can really drive you nuts: when your cPanel email has been going straight to spam.

It’s super frustrating, right?

Whether you’re running a business or just managing a website, having your important emails end up in the junk folder can mess with your communication and even hurt your relationships with customers.

Don’t worry, though – we’ve got your back.

cPanel Email Going to Spam

In this article, we’ll look into why this happens and share some easy tips to make sure your emails land in the right inbox.

Let’s get started!

Email Deliverability

Email deliverability is all about making sure your emails land in your recipient’s inbox, not their spam folder.

It’s a mix of technical stuff and good practices.

These include how trustworthy your email address is, how your email server is set up, and making sure your emails are correctly authenticated.

Getting these right helps your emails reach their destination and be seen.

This is super important for email marketing and sales because it shows how well your email campaigns are working.

Factors Affecting Email Deliverability

Several things can influence whether your emails get delivered:

Sender Reputation: This is about how trustworthy your email address and domain are.

A good reputation means your emails are less likely to be marked as spam.

Email Content: High-quality content is key.

This means your emails should be relevant, engaging, and well-formatted, avoiding anything that looks spammy.

Technical Configuration: This includes setting up things like SPF, DKIM, and DMARC to authenticate your emails and prevent them from being marked as spam.

Recipient Engagement: How your recipients interact with your emails (like opening and clicking on them) affects deliverability.

Engaged recipients help keep your emails in their inboxes.

cPanel Email Going to Spam

When your cPanel emails end up in the spam folder, it can be really annoying and hurt your business communication.

Figuring out why this happens is the first step to fixing it.

Common Reasons for cPanel Email Going to Spam

Ever wondered why your cPanel emails keep landing in the spam folder?

Let’s break it down in a fun and easy way.


Lack of Proper Email Authentication

One big reason is not having the right email authentication protocols. 

These include:

SPF (Sender Policy Framework): This helps the recipient’s email server check if the email really came from an authorized server for your domain.

DKIM (DomainKeys Identified Mail): This lets the recipient’s email server verify that the domain actually sent the email and that it hasn’t been tampered with along the way.

DMARC (Domain-based Message Authentication, Reporting & Conformance): This allows the sender to specify their email authentication policies and get feedback on their messages.

Setting up these protocols properly is super important to keep your emails from being flagged as spam.

IP Address Reputation Issues

Another common culprit is issues with your IP address reputation.

If you’re using shared hosting, you might be sharing an IP address with others who have bad email habits, which can hurt your reputation.

Shared Hosting Challenges: It can be tough to keep a good IP reputation in shared hosting because someone else’s bad behavior can affect you.

Dedicated IP Benefits: Having a dedicated IP address for your emails can improve your reputation since you’re in control of the email practices linked to that IP.

Content-Related Issues

The content of your email matters too.

Things like spammy keywords, too many images, and bad URLs can get your email flagged.

Spammy Keywords and Phrases: Avoid using common spam trigger words. Spam filters pick up on these and can mark your email as spam.

Image-to-Text Ratio: Keep a good balance between images and text. Too many images can look spammy.

URL Reputation: The URLs in your email also matter. Don’t use URLs linked to spam or malicious activities.

Best Practices for Improving cPanel Email Deliverability

Here are some simple tips to help you out:

Best practices

Configuring SPF, DKIM, and DMARC

First up, let’s talk about email authentication.

Setting up SPF, DKIM, and DMARC is super important for getting your emails delivered.

Make sure you’ve got these records set up in your cPanel account and properly configured in your domain’s DNS settings.

Choosing Between Shared IP and Dedicated IP

Next, consider your IP address. If you’re on shared hosting, your cPanel email reputation might be affected by others using the same IP and end up in spam.

Upgrading to a dedicated IP can boost your sender reputation and improve email deliverability.

Creating Engaging and Non-Spammy Email Content

The content of your emails matters a lot too.

Avoid spammy words, too many images, and overly promotional language.

Instead, focus on writing engaging, valuable content that your recipients will love.

Avoiding Common Pitfalls

Finally, steer clear of some common mistakes that can hurt your email deliverability:

Purchased Email Lists: Don’t use bought or rented email lists. They’re often linked to spam and can damage your reputation.

Overusing Marketing Language: Too much marketing jargon, promotions, and call-to-action buttons can make your emails look spammy.

Technical Configuration in cPanel

How do you set up SPF, DKIM, and DMARC in your cPanel?

Let’s walk you through it step by step, making it as easy as pie.

cPanel Email Going to Spam

Step-by-Step Guide to Setting Up SPF

1. Log in to cPanel: First, get into your cPanel account.

2. Navigate to Email Deliverability: Look for the “Email Deliverability” icon under the “Mail” section and click on it.

3. Manage Email Domain: Find the email domain you want to set up SPF for and hit the “Manage” button next to it.

4. SPF Section: Scroll down until you see the “Sender Policy Framework (SPF)” section.

5. Enter SPF Record: Type in the SPF record you want in the “Record” field. It usually looks something like “v=spf1 a mx ~all”.

6. Install Suggested Record: If there’s already an SPF record, click “Customize”. If not, just click “Install The Suggested Record”.

7. Wait for DNS Propagation: Now, be patient! It might take up to 24 hours for the DNS changes to go live.

Implementing DKIM Signatures in cPanel

1. Log in to cPanel: Access your cPanel account again.

2. Navigate to Email Deliverability: Head over to the “Email Deliverability” icon under the “Mail” section.

3. Manage Email Domain: Click on the “Manage” button next to the domain you want to set up DKIM for.

4. DKIM Section: Scroll down to find the “DomainKeys Identified Mail (DKIM)” section.

5. Install DKIM Record: Click on “Install The Suggested Record” to generate a new DKIM key.

6. Wait for DNS Propagation: Again, wait up to 24 hours for the DNS changes to take effect.

DMARC Configuration and Reporting

1. Log in to cPanel: Yup, you guessed it—log in to your cPanel account.

2. Navigate to Zone Editor: Find and click on the “Zone Editor” icon under the “Domains” section.

3. Manage Domain: Click “Manage” next to the email domain you want to set up DMARC for.

4. Add DMARC Record: Click the “+Add Record” button and choose “Add TXT Record” from the list.

5. DMARC Record: In the Name field, enter: _dmarc.

6. Record Type: Set the type to “TXT”.

7. Record Content: Enter your DMARC record content, like “v=DMARC1; p=none”.

8. Optional Parameters: Add email addresses to get aggregate and failure reports if you want.

9. Save Record: Click on the “Save Record” button.

10. Wait for DNS Propagation: Wait again for up to 24 hours for the changes to go live.

Additional Tips for cPanel Users

DNS Propagation: Remember, DNS changes can take up to 24 hours. Make sure to update your DNS records correctly.

Multiple SPF Records: Only have one SPF record in your domain’s DNS zone to avoid email authentication problems.

DMARC Policy: Set a DMARC policy that fits your email sending habits to stop unauthorized emails from being sent in your name.

Monitoring Reports: Keep an eye on your DMARC reports regularly to spot and fix any email authentication issues.

Testing and Monitoring Email Deliverability

So, you want to make sure your emails are landing in the right inboxes, not disappearing into the spam abyss?

Let’s see how you can test and keep track of your email deliverability to make sure your messages always hit the mark.

cPanel Email Going to Spam

1. Tools for Testing Email Deliverability

There are some really handy tools out there to help you check and boost your email deliverability in cPanel and avoid spam.

These tools simulate real-world scenarios to see how your emails perform.

Then, they spot any issues that might lead them to ending up in spam folders or getting lost in cyberspace.

Warmy: Warmy offers a free test to check various factors that affect email delivery, like your sender reputation and content quality.

It gives you a detailed report on how your emails are doing, showing inbox rates, spam rates, and how many emails didn’t get through.

Mailtrap: This tool lets you test and debug your emails in a safe environment before sending them to your subscribers.

It provides detailed performance reports and helps you fix any issues beforehand.

MxToolBox: MxToolBox analyzes your email headers, blacklist reputation of your IP address, and SPF records.

You send a test message to them, and they give you a full deliverability report.

SendPost: SendPost is an all-in-one email API service.

It offers various pricing plans and provides full support to deliver, measure, and optimize your emails for better deliverability.

Folderly: Folderly helps businesses build a strong email infrastructure, increase deliverability, and improve outcomes with email marketing.

They offer scalable plans and expert support for email deliverability.

2. Interpreting Test Results

Once you’ve tested your emails, you’ll need to understand the results.

A high delivery-to-inbox rate means your emails are performing well.

But if you see a high spam score or a low delivery rate, it’s a sign that something needs fixing.

Keep an eye on these metrics and make adjustments as needed to improve your email performance.

3. Importance of Monitoring Deliverability Over Time

It’s crucial to keep an eye on your email deliverability over time.

Regular monitoring helps you catch and address potential issues early on, ensuring your emails continue to reach your subscribers effectively.

This involves keeping track of your sender reputation, content quality, and following industry best practices.

By doing this, you’ll maintain good deliverability rates and avoid any nasty surprises.


Email deliverability is crucial for cPanel users to maintain effective business communications, customer relationships, and online presence.

To avoid your cPanel email going to spam, follow the best practices we have discussed in this article.

Also, watch out for advancements, to stay up to date.

Keeping these in mind ensures your emails reach the intended recipients successfully.


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