{"id":8363,"date":"2023-01-11T12:24:37","date_gmt":"2023-01-11T12:24:37","guid":{"rendered":"https:\/\/truehost.com\/support\/?p=8363"},"modified":"2024-06-07T12:38:00","modified_gmt":"2024-06-07T12:38:00","slug":"what-to-do-if-you-do-not-receive-sms-verification-on-registering-safaricom-kenya","status":"publish","type":"post","link":"https:\/\/truehost.com\/support\/what-to-do-if-you-do-not-receive-sms-verification-on-registering-safaricom-kenya\/","title":{"rendered":"What To Do If You Do Not Receive SMS Verification on Registering &#8211; Safaricom (Kenya)"},"content":{"rendered":"\n<p>When you register an account with Truehost for the first time, a verification message is sent to your registerd phone number. Sometimes, the verification message may not come for your number.<\/p>\n\n\n\n<p>This may mean the phone number could have been invalid or the SMS Gateway is being blocked from delivering the SMS to your number.<\/p>\n\n\n\n<p>In the latter case (when SMS is not delivered due to block), you can follow the guide below attempt a fix:<\/p>\n\n\n\n<p>1.Dial *100# on your phone<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"1024\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-468x1024.jpeg\" alt=\"\" class=\"wp-image-8364\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-468x1024.jpeg 468w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-137x300.jpeg 137w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-23x50.jpeg 23w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-600x1312.jpeg 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08-320x700.jpeg 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11-at-14.55.08.jpeg 682w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/figure>\n\n\n\n<p>2.Select option 5, My Subscriptions<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"1024\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1-449x1024.jpeg\" alt=\"\" class=\"wp-image-8366\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1-449x1024.jpeg 449w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1-131x300.jpeg 131w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1-22x50.jpeg 22w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1-320x730.jpeg 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-2023-01-11_1.jpeg 561w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/figure>\n\n\n\n<p>3.Select option 2, Promotional Messages<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"584\" height=\"593\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2.jpeg\" alt=\"\" class=\"wp-image-8365\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2.jpeg 584w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2-295x300.jpeg 295w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2-50x50.jpeg 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2-60x60.jpeg 60w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image2023-01-11_2-320x325.jpeg 320w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/figure>\n\n\n\n<p>4.Select option 5, Activate ALL promo messages<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"583\" height=\"591\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4.jpeg\" alt=\"\" class=\"wp-image-8367\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4.jpeg 583w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4-296x300.jpeg 296w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4-50x50.jpeg 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4-60x60.jpeg 60w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/01\/Image-023-01-11_4-320x324.jpeg 320w\" sizes=\"auto, (max-width: 583px) 100vw, 583px\" \/><\/figure>\n\n\n\n<p>5.Once done, you can resend the SMS token and you should now receive it.<\/p>\n\n\n\n<p>If you do not want to receive any more tokens after that, you can follow the same process and Stop All promo messages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you register an account with Truehost for the first time, a verification message is sent to your registerd phone number. Sometimes, the verification message may not come for your number. This may mean the phone number could have been invalid or the SMS Gateway is being blocked from delivering the SMS to your number. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[256],"tags":[1279,1278],"class_list":["post-8363","post","type-post","status-publish","format-standard","hentry","category-client-area","tag-safaricom","tag-sms-verification"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What To Do If You Do Not Receive SMS Verification on Registering - Safaricom (Kenya) -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.truehost.com\/support\/what-to-do-if-you-do-not-receive-sms-verification-on-registering-safaricom-kenya\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What To Do If You Do Not Receive SMS Verification on Registering - Safaricom (Kenya) -\" \/>\n<meta property=\"og:description\" content=\"When you register an account with Truehost for the first time, a verification message is sent to your registerd phone number. 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