{"id":9195,"date":"2023-12-27T15:36:27","date_gmt":"2023-12-27T15:36:27","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=ht_kb&#038;p=9195"},"modified":"2024-09-23T11:20:43","modified_gmt":"2024-09-23T11:20:43","password":"","slug":"disable-clamav-cwp","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/disable-clamav-cwp\/","title":{"rendered":"How to Disable ClamAV CWP"},"content":{"rendered":"\n<p>ClamAV is a powerful antivirus used by CWP in email filtering. It scans the contents of incoming and outgoing emails to ensure they are free from malware. However, it is resource-intensive. It requires a minimum of 3 GB RAM and 1 CPU at 2.0 GHz. For VPS with less than the minimum requirements, they will struggle to operate while loading the websites.<\/p>\n\n\n\n<p>We will disable this service via CWP Dashboard and via terminal.<\/p>\n\n\n\n<p><strong>Via CWP Dashboard<\/strong><\/p>\n\n\n\n<p>Login to your Dashboard. Scroll Down towards Service Status. Click Mail Services.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"282\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13.png\" alt=\"\" class=\"wp-image-9196\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13.png 682w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13-300x124.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13-50x21.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13-600x248.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-13-320x132.png 320w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n\n\n<p>Click the Stop button beside ClamAV. Then click Status button. You should see something like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"330\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-1024x330.png\" alt=\"\" class=\"wp-image-9197\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-1024x330.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-300x97.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-768x248.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-50x16.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-920x297.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-600x194.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14-320x103.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-14.png 1156w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">ClamAV should be inactive (dead).<\/figcaption><\/figure>\n\n\n\n<p><strong>via Terminal<\/strong><\/p>\n\n\n\n<p>Access VPS as root via ssh terminal. Then run following command:<\/p>\n\n\n\n<p><code>service clamd stop &amp;&amp; systemctl disable clamd<\/code><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><\/code><\/pre>\n\n\n\n<p>Then check the status of the service<\/p>\n\n\n\n<p><code>systemctl status clamd<\/code><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><\/code><\/pre>\n\n\n\n<p>ClamAV should be inactive (dead).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ClamAV is a powerful antivirus used by CWP in email filtering. It scans the contents of incoming and outgoing emails to ensure they are free from malware. However, it is resource-intensive. It requires a minimum of 3 GB RAM and 1 CPU at 2.0 GHz. For VPS with less than the minimum requirements, they will [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[2120],"doc_tag":[],"class_list":["post-9195","docs","type-docs","status-publish","hentry","doc_category-cwp-panel"],"year_month":"2026-06","word_count":142,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Ian M","author_nicename":"ian","author_url":"https:\/\/truehost.com\/support\/author\/ian\/"},"doc_category_info":[{"term_name":"CWP Panel","term_url":"https:\/\/truehost.com\/support\/docs-category\/cwp-panel\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Disable ClamAV CWP -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.truehost.com\/support\/knowledge-base\/disable-clamav-cwp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Disable ClamAV CWP -\" \/>\n<meta property=\"og:description\" content=\"ClamAV is a powerful antivirus used by CWP in email filtering. 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