{"id":9134,"date":"2023-12-18T09:00:03","date_gmt":"2023-12-18T09:00:03","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=ht_kb&#038;p=9134"},"modified":"2024-06-21T08:29:27","modified_gmt":"2024-06-21T08:29:27","password":"","slug":"migrate-emails-from-cpanel-to-cloudoon-mail","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/migrate-emails-from-cpanel-to-cloudoon-mail\/","title":{"rendered":"How to Migrate Emails from cPanel to Cloudoon Mail"},"content":{"rendered":"\n<p>In this guide, we will look at how you can move your emails from cPanel to the Cloudoon Business Mail package.<\/p>\n\n\n\n<p>You will require access to the cPanel, the email address credentials in cPanel and access to Cloudoon Mail.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>cPanel IP, Email and Password<\/strong><\/li><\/ol>\n\n\n\n<p>Log in to cPanel where your email account is registered. We will copy the cPanel IP and use it as the host IP. Then access Email Accounts, change and copy the password for that particular email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"657\" height=\"538\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7.png\" alt=\"\" class=\"wp-image-9144\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7.png 657w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7-300x246.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7-50x41.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7-600x491.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-7-320x262.png 320w\" sizes=\"auto, (max-width: 657px) 100vw, 657px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li><strong>Login to your Cloudoon Mail<\/strong><\/li><\/ol>\n\n\n\n<p>Use the Cloudoon credentials sent to your email to login to your Cloudoon Mail.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"592\" height=\"601\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image.png\" alt=\"\" class=\"wp-image-9137\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image.png 592w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-296x300.png 296w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-50x50.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-60x60.png 60w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-320x325.png 320w\" sizes=\"auto, (max-width: 592px) 100vw, 592px\" \/><figcaption>Cloudoon Mail Login<\/figcaption><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li><strong>Migrate Emails<\/strong><\/li><\/ol>\n\n\n\n<p>On your dashboard, click the <strong>Settings<\/strong> icon. Then click <strong>Connectivity<\/strong> tab. Click <strong>Migrate<\/strong> button on the far right.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"230\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1.jpg\" alt=\"\" class=\"wp-image-9145\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1.jpg 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-300x67.jpg 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-768x173.jpg 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-50x11.jpg 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-920x207.jpg 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-600x135.jpg 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-2-1024x230-1-320x72.jpg 320w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Mailbox Migration<strong> Configurations<\/strong><\/li><\/ol>\n\n\n\n<p>A pop-up menu will appear. Click Other, then add the required details. Paste the cPanel IP as the Server Address. Type is IMAP, Port is 143. Username is the email account you want to migrate, and the password is the password generated from cPanel for that email account. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"606\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-4.png\" alt=\"\" class=\"wp-image-9141\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-4.png 462w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-4-229x300.png 229w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-4-38x50.png 38w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2023\/12\/image-4-320x420.png 320w\" sizes=\"auto, (max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p>Ensure all details are accurate then click Save.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li><strong>Move to Cloudoon Mail folders<\/strong><\/li><\/ol>\n\n\n\n<p>Once the transfer is done, click the Email icon. The migration imported the emails and their respective folders from cPanel to the Cloudoon Mail. <\/p>\n\n\n\n<p>Click the Inbox folder, then click the folders under it i.e. Sent, Drafts and Trash. Click one email, Click Select All, then click Move (inside three-dotted button). Move to the respective Cloudoon Email folder. Move all emails from their cPanel folder to the Cloudoon email folder.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li><strong>Change MX and SPF records<\/strong><\/li><\/ol>\n\n\n\n<p>Access your DNS Management Platform. We will change the MX and SPF records. Change them as detailed in this guide: <a rel=\"noreferrer noopener\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/mx-and-spf-records-for-cloudoon-mail\/\" data-type=\"ht_kb\" data-id=\"7484\" target=\"_blank\">https:\/\/truehost.com\/support\/knowledge-base\/mx-and-spf-records-for-cloudoon-mail\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li><strong>Test Email<\/strong><\/li><\/ol>\n\n\n\n<p>Test the email account. Send to and receive from a test email from a gmail email and a domain email. Ensure no email is going to spam.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, we will look at how you can move your emails from cPanel to the Cloudoon Business Mail package. You will require access to the cPanel, the email address credentials in cPanel and access to Cloudoon Mail. cPanel IP, Email and Password Log in to cPanel where your email account is registered. We [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[1881,1827],"doc_tag":[],"class_list":["post-9134","docs","type-docs","status-publish","hentry","doc_category-business-email","doc_category-emails"],"year_month":"2026-07","word_count":316,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Ian M","author_nicename":"ian","author_url":"https:\/\/truehost.com\/support\/author\/ian\/"},"doc_category_info":[{"term_name":"Business Email","term_url":"https:\/\/truehost.com\/support\/docs-category\/business-email\/"},{"term_name":"Emails","term_url":"https:\/\/truehost.com\/support\/docs-category\/emails\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Migrate Emails from cPanel to Cloudoon Mail -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/migrate-emails-from-cpanel-to-cloudoon-mail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Migrate Emails from cPanel to Cloudoon Mail -\" \/>\n<meta property=\"og:description\" content=\"In this guide, we will look at how you can move your emails from cPanel to the Cloudoon Business Mail package. 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