{"id":8333,"date":"2022-12-03T16:28:46","date_gmt":"2022-12-03T16:28:46","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=ht_kb&#038;p=8333"},"modified":"2024-06-21T08:29:27","modified_gmt":"2024-06-21T08:29:27","password":"","slug":"how-to-set-a-recovery-email-address-in-cloudoon-mail","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/how-to-set-a-recovery-email-address-in-cloudoon-mail\/","title":{"rendered":"How to set a recovery email address in Cloudoon Mail"},"content":{"rendered":"\n<p>Sometimes, your login credentials for Cloudoon Mail may be lost. In that case, a password reset would be necessary. Cloudoon Mail provides 2 ways to reset your password:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The Domain Administrator can reset the password for you<\/li><li><strong>You can reset the password using a recovery email<\/strong><\/li><\/ul>\n\n\n\n<p>This article will guide you how to set a recovery email to allow you reset your password easily. If you do not have a recovery email, the message below will appear when you try to reset your password<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-1024x376.png\" alt=\"\" class=\"wp-image-8334\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-1024x376.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-300x110.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-768x282.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-50x18.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-1536x564.png 1536w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-920x338.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-600x220.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-320x118.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13.png 1846w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Follow the steps below to set a recovery email.<\/p>\n\n\n\n<p>1.Login to your Cloudoon Mail account<\/p>\n\n\n\n<p>2.Go to<strong> Domain Settings<\/strong>. Look for <strong>Recovery Email Address<\/strong> section and type in your email<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-1024x376.png\" alt=\"\" class=\"wp-image-8335\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-1024x376.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-300x110.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-768x282.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-50x18.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-1536x564.png 1536w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-920x338.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-600x220.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53-320x118.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-16-53.png 1846w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Click <strong>Save<\/strong><\/p>\n\n\n\n<p>4. Once saved, you can now click the Forgot Password link on your Cloudoon Mail login page to reset your password<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-1024x376.png\" alt=\"\" class=\"wp-image-8336\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-1024x376.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-300x110.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-768x282.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-50x18.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-1536x564.png 1536w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-920x338.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-600x220.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52-320x118.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-26-52.png 1846w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes, your login credentials for Cloudoon Mail may be lost. In that case, a password reset would be necessary. Cloudoon Mail provides 2 ways to reset your password: The Domain Administrator can reset the password for you You can reset the password using a recovery email This article will guide you how to set a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[1881,1827],"doc_tag":[],"class_list":["post-8333","docs","type-docs","status-publish","hentry","doc_category-business-email","doc_category-emails"],"year_month":"2026-07","word_count":134,"total_views":"0","reactions":{"happy":"25","normal":"0","sad":"0"},"author_info":{"name":"w m","author_nicename":"wm","author_url":"https:\/\/truehost.com\/support\/author\/wm\/"},"doc_category_info":[{"term_name":"Business Email","term_url":"https:\/\/truehost.com\/support\/docs-category\/business-email\/"},{"term_name":"Emails","term_url":"https:\/\/truehost.com\/support\/docs-category\/emails\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set a recovery email address in Cloudoon Mail -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-set-a-recovery-email-address-in-cloudoon-mail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set a recovery email address in Cloudoon Mail -\" \/>\n<meta property=\"og:description\" content=\"Sometimes, your login credentials for Cloudoon Mail may be lost. 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Cloudoon Mail provides 2 ways to reset your password: The Domain Administrator can reset the password for you You can reset the password using a recovery email This article will guide you how to set a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-set-a-recovery-email-address-in-cloudoon-mail\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-21T08:29:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/12\/Screenshot-from-2022-12-03-19-13-13-1024x376.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" 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