{"id":7075,"date":"2022-04-29T09:27:33","date_gmt":"2022-04-29T09:27:33","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=ht_kb&#038;p=7075"},"modified":"2024-06-07T13:03:01","modified_gmt":"2024-06-07T13:03:01","password":"","slug":"how-to-disable-autossl-email-notifications-from-cpanel","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/how-to-disable-autossl-email-notifications-from-cpanel\/","title":{"rendered":"How to Disable AutoSSL Email Notifications from cPanel"},"content":{"rendered":"\n<p>The AutoSSL system notifies clients by sending an email to the cPanel contact email address when there is a successful renewal, expiration, or installation failure.<br>However, we have an option to enable or disable the notifications of AutoSSL certificates expiry when AutoSSL cannot renew a certificate, AutoSSL cannot add any additional domains, SSL Certificate Expiry, SSL Certificate Expires Soon. Below are the steps;<br><br>1. Login to your cPanel account using your username and password. <br>2. From the search box provided in the Cpanel, search for the \u201cContact Information\u201d interface in cPanel.     Go to the \u201cContact Information\u201d icon. You may also scroll down towards the bottom to find it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-1024x519.png\" alt=\"\" class=\"wp-image-7076\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-1024x519.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-300x152.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-768x390.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-50x25.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-920x467.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-600x304.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information-320x162.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/contact-information.png 1234w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. On the next page, under Contact Preferences you will see multiple options related to your account and AutoSSL. <br>4. Un-check the checkbox next to \u201c<strong>SSL certificate expiry.\u201d<\/strong> Then you select the radio button next to \u201c<strong>Disable AutoSSL event notifications.<\/strong>\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-1024x547.png\" alt=\"\" class=\"wp-image-7077\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-1024x547.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-300x160.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-768x410.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-50x27.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-920x492.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-600x321.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options-320x171.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/options.png 1177w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Save the changes.<br><br>Below is a video illustration of the above steps;<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"574\" style=\"aspect-ratio: 1360 \/ 574;\" width=\"1360\" controls src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/04\/simplescreenrecorder-2022-04-29_12.20.10-1.mkv\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The AutoSSL system notifies clients by sending an email to the cPanel contact email address when there is a successful renewal, expiration, or installation failure.However, we have an option to enable or disable the notifications of AutoSSL certificates expiry when AutoSSL cannot renew a certificate, AutoSSL cannot add any additional domains, SSL Certificate Expiry, SSL [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-7075","docs","type-docs","status-publish","hentry"],"year_month":"2026-06","word_count":156,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Eugene","author_nicename":"eugene","author_url":"https:\/\/truehost.com\/support\/author\/eugene\/"},"doc_category_info":[],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Disable AutoSSL Email Notifications from cPanel -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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