{"id":6985,"date":"2022-02-28T09:05:50","date_gmt":"2022-02-28T09:05:50","guid":{"rendered":"https:\/\/truehost.co.ke\/support\/?post_type=ht_kb&#038;p=6985"},"modified":"2024-06-21T08:31:09","modified_gmt":"2024-06-21T08:31:09","password":"","slug":"how-to-configure-wordpress-smtp-using-wp-mail-smtp","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-wordpress-smtp-using-wp-mail-smtp\/","title":{"rendered":"How to Configure WordPress SMTP using WP Mail SMTP"},"content":{"rendered":"\n<p>WordPress has a powerful load of features that are implemented using plugins. One such feature is SMTP. SMTP helps your WordPress installation send mails e.g password reset mails, order confirmation mails for ecommerce systems and other mails that it may need to send.<\/p>\n\n\n\n<p>It is thus very crucial to configure SMTP on your site and lucky for us, this is as easy as a configuration can get. <\/p>\n\n\n\n<p>Below are the steps to make your wordpress site send mails well on any hosting<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Ensure you have already created an email address you will use to send mails from your cPanel. If you have not, <a href=\"https:\/\/truehost.co.ke\/support\/knowledge-base\/how-to-create-an-email-account-in-cpanel\/\">use this guide<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Install and Activate WP Mail SMTP<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Login to your wordpress dashboard <\/li><li>Go to Plugins&gt;&gt;Add New <\/li><li>On the search box, type WP Mail SMTP and install then activate the plugin called WP Mail SMTP by WPForms<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/truehost.co.ke\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-24-34-Add-Plugins-\u2039-Mwabini-\u2014-WordPress.png\" alt=\"\" class=\"wp-image-6988\" width=\"586\" height=\"334\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-24-34-Add-Plugins-\u2039-Mwabini-\u2014-WordPress.png 573w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-24-34-Add-Plugins-\u2039-Mwabini-\u2014-WordPress-300x171.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-24-34-Add-Plugins-\u2039-Mwabini-\u2014-WordPress-50x29.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-24-34-Add-Plugins-\u2039-Mwabini-\u2014-WordPress-320x183.png 320w\" sizes=\"auto, (max-width: 586px) 100vw, 586px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Update your Email Details<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>On your left Menu, click <strong>Settings &gt;&gt; Launch Setup Wizard<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/truehost.co.ke\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-1024x490.png\" alt=\"\" class=\"wp-image-6991\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-1024x490.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-300x144.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-768x368.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-50x24.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-920x440.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-600x287.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress-320x153.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-28-46-General-\u2039-Settings-\u2039-Mwabini-\u2014-WordPress.png 1310w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Click <strong>Lets Get Started<\/strong> button<\/li><li>Under <strong>Choose Your SMTP Mailer<\/strong>, select <strong>Other SMTP<\/strong> then <strong>Save and Continue<\/strong><\/li><li>On the next page fill in the details as below then Save and Continue<br><br><strong>SMTP Host<\/strong>: <strong>server host name<\/strong> e.g pld109.truehost.cloud. If not sure of your hostname, check your cPanel welcome     email or contact support<br><strong>Encryption<\/strong>: <strong>tls<\/strong><br><strong>SMTP Port:<\/strong> <strong>587<\/strong><br><strong>Authentication<\/strong>: Set to <strong>ON<\/strong><br><strong>SMTP Username<\/strong>:<strong> full email<\/strong> eg support1@truehost.cloud<br><strong>SMTP Password<\/strong>: <strong>email password<\/strong><br><strong>From Name:<\/strong> <strong>Website name<\/strong> e.g Truehost Cloud<br><strong>Force From Name<\/strong>: Set to <strong>ON<\/strong><br><strong>From Email<\/strong>: full email, <strong>MUST<\/strong> be same as<strong> SMTP Username<\/strong>:<br><strong>Force From Email<\/strong>: Set to <strong>ON<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"1024\" src=\"https:\/\/truehost.co.ke\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-606x1024.png\" alt=\"\" class=\"wp-image-6989\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-606x1024.png 606w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-177x300.png 177w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-768x1299.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-30x50.png 30w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-908x1536.png 908w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-1211x2048.png 1211w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-920x1556.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-600x1015.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard-320x541.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-38-40-WP-Mail-SMTP-\u203a-Setup-Wizard.png 1310w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>On the next page, click <strong>Save and Continue<\/strong><\/li><li>On the next <strong>two<\/strong> pages, click<strong> Skip this Step<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/truehost.co.ke\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-1024x490.png\" alt=\"\" class=\"wp-image-6990\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-1024x490.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-300x144.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-768x368.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-50x24.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-920x440.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-600x287.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard-320x153.png 320w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2022\/03\/Screenshot-2022-03-04-at-11-39-39-WP-Mail-SMTP-\u203a-Setup-Wizard.png 1310w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If your setup was correct, you will see a<strong> Finish Setup <\/strong>button to complete setup<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Video on how to configure SMTP<\/h2>\n\n\n\n<p>Below is a 2 minute video on how to configure SMTP<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"618\" style=\"aspect-ratio: 1258 \/ 618;\" width=\"1258\" controls src=\"https:\/\/truehost.co.ke\/support\/wp-content\/uploads\/2022\/03\/simplescreenrecorder-2022-03-04_11.56.50.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>WordPress has a powerful load of features that are implemented using plugins. One such feature is SMTP. SMTP helps your WordPress installation send mails e.g password reset mails, order confirmation mails for ecommerce systems and other mails that it may need to send. It is thus very crucial to configure SMTP on your site and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[1838],"doc_tag":[],"class_list":["post-6985","docs","type-docs","status-publish","hentry","doc_category-wordpress"],"year_month":"2026-06","word_count":303,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"w m","author_nicename":"wm","author_url":"https:\/\/truehost.com\/support\/author\/wm\/"},"doc_category_info":[{"term_name":"WordPress","term_url":"https:\/\/truehost.com\/support\/docs-category\/wordpress\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Configure Wordpress SMTP using WP Mail SMTP -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-wordpress-smtp-using-wp-mail-smtp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Configure Wordpress SMTP using WP Mail SMTP -\" \/>\n<meta property=\"og:description\" content=\"WordPress has a powerful load of features that are implemented using plugins. One such feature is SMTP. SMTP helps your WordPress installation send mails e.g password reset mails, order confirmation mails for ecommerce systems and other mails that it may need to send. 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