{"id":5432,"date":"2018-07-31T16:51:36","date_gmt":"2018-07-31T16:51:36","guid":{"rendered":"https:\/\/www.truehost.co.ke\/support\/?post_type=ht_kb&#038;p=5432"},"modified":"2024-06-07T13:03:36","modified_gmt":"2024-06-07T13:03:36","password":"","slug":"turn-mod-security-off","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/turn-mod-security-off\/","title":{"rendered":"How to turn Mod Security On\/Off"},"content":{"rendered":"<p>Mod Security is a security feature in our cPanel that prevents the upload of malicious files to your account. It scans all files uploaded for malicious content and blocks the IP doing the upload if such content is found.<\/p>\n<p>Sometimes, when updating your site, Mod Security may find your files \u2018malicious\u2019 and end up blocking your IP, preventing you from accessing the site, cpanel or webmail. We thus advise that when making updates, you turn Off Mod Sec, then turn it back On when through!<\/p>\n<p>1. <b>Login to the cPanel<\/b><\/p>\n<p>2. Scroll down to the <b>Mod Security<\/b> icon. It is located under <b>Security<\/b> tab<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5433\" src=\"https:\/\/www.truehost.co.ke\/support\/wp-content\/uploads\/2018\/07\/2-3.png\" alt=\"\" width=\"940\" height=\"245\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3.png 940w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-300x78.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-768x200.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-50x13.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-920x240.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-600x156.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/2-3-320x83.png 320w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>\u00a0\u00a03. You will see a listing of the domain, add-on domains and subdomains in your hosting account. Flip the switch adjacent to the particular domain you want to handle to turn Mod Security <b>On or Off<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5434\" src=\"https:\/\/www.truehost.co.ke\/support\/wp-content\/uploads\/2018\/07\/3-1.png\" alt=\"\" width=\"1210\" height=\"292\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1.png 1210w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-300x72.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-768x185.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-1024x247.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-50x12.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-920x222.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-600x145.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/3-1-320x77.png 320w\" sizes=\"auto, (max-width: 1210px) 100vw, 1210px\" \/><\/p>\n<p>4. You can disable\/enable Mod Security for all domains listed at once by clicking on the <b>Disable\/<\/b><b>Enable<\/b><b> <\/b>link at the top of the page.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5435\" src=\"https:\/\/www.truehost.co.ke\/support\/wp-content\/uploads\/2018\/07\/4-1.png\" alt=\"\" width=\"1290\" height=\"201\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1.png 1290w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-300x47.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-768x120.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-1024x160.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-50x8.png 50w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-920x143.png 920w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-600x93.png 600w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2018\/07\/4-1-320x50.png 320w\" sizes=\"auto, (max-width: 1290px) 100vw, 1290px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mod Security is a security feature in our cPanel that prevents the upload of malicious files to your account. It scans all files uploaded for malicious content and blocks the IP doing the upload if such content is found. Sometimes, when updating your site, Mod Security may find your files \u2018malicious\u2019 and end up blocking [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-5432","docs","type-docs","status-publish","hentry"],"year_month":"2026-07","word_count":162,"total_views":"0","reactions":{"happy":"0","normal":"1","sad":"0"},"author_info":{"name":"w m","author_nicename":"wm","author_url":"https:\/\/truehost.com\/support\/author\/wm\/"},"doc_category_info":[],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to turn Mod Security On\/Off -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/turn-mod-security-off\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to turn Mod Security On\/Off -\" \/>\n<meta property=\"og:description\" content=\"Mod Security is a security feature in our cPanel that prevents the upload of malicious files to your account. 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