{"id":5072,"date":"2018-05-06T05:37:36","date_gmt":"2018-05-06T05:37:36","guid":{"rendered":"https:\/\/www.truehost.co.ke\/support\/?post_type=ht_kb&p=5072"},"modified":"2024-06-07T13:03:56","modified_gmt":"2024-06-07T13:03:56","password":"","slug":"5072","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/5072\/","title":{"rendered":"How to use FTP client with your cPanel account \u2013 Linux Shared Hosting"},"content":{"rendered":"

FTP stands for File Transfer Protocol \u2013 which is a communication protocol that allows you to move files between your hosting account and your computer. In this article, we\u2019ll describe how you can connect to your Truehost hosting account(cPanel) via FTP. There are several FTP Clients available, which support both FTP and Secure FTP (SFTP). Here, we will see how to connect to your hosting account via FTP using an FTP Client.<\/span><\/p>\n

Connect via FTP using FTP Client (FileZilla)<\/b><\/span><\/p>\n

FileZilla is a popular FTP client that works in Linux, Windows and Apple OSX. To connect to your account using FileZilla, follow the steps below. We will assume we have the following details:<\/span><\/p>\n

Domain: example.com<\/i><\/span><\/p>\n

cPanel username: example<\/i><\/span><\/p>\n

cPanel password: eg123$#<\/i><\/span><\/p>\n

IP address of the server: 10.10.10.10<\/i><\/span><\/p>\n

Server host name: ser123.truehost.cloud<\/i><\/span><\/p>\n

    \n
  1. Launch FileZilla<\/b><\/span><\/li>\n
  2. Once the FileZilla opens, use the quick connection bar to connect to your account by typing the following details in the respective prompts.<\/span><\/li>\n<\/ol>\n
      \n
    • \n
        \n
      • \n
          \n
        • Host \u2013 here, there are three values you can fill. They are the IP, server hostname or domain ftp URL as follows:<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

          10.10.10.10 OR ser123.truehost.cloud OR ftp.example.com<\/span><\/p>\n

            \n
          • \n
              \n
            • \n
                \n
              • Username \u2013 Use your cpanel username:<\/span>example<\/span><\/li>\n
              • Password: Use your cpanel password:<\/span>eg123$#<\/i><\/span><\/li>\n
              • Port: Use the default FTP port:<\/span>21<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                . <\/span><\/p>\n

                  \n
                1. Then click QuickConnect.<\/b> This will connect you to your cPanel hosting account<\/span><\/li>\n<\/ol>\n

                  <\/p>\n

                   <\/p>\n

                   <\/p>\n

                   <\/p>\n

                   <\/p>\n

                   <\/p>\n

                   <\/p>\n

                  Alternatively <\/span><\/p>\n

                  Once you Start FileZilla, go to File >>Site Manager <\/b><\/span><\/p>\n

                    \n
                  1. A dialogue box will appear. Click New Site and type a name for the site. Then enter the connection details as showed in Step 2 above.<\/span><\/li>\n
                  2. Leave the other settings as default and click Connect<\/b><\/span><\/li>\n<\/ol>\n

                    <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                     <\/p>\n

                    Connect via SFTP using FTP Client (FileZilla)<\/b><\/span><\/p>\n

                    Instead of using FTP, you can use Secure FTP to connect to your cPanel account. To do so, follow the steps below:<\/span><\/p>\n

                      \n
                    1. Launch FileZilla<\/b><\/span><\/li>\n
                    2. In the quick connection, fill in the following details: <\/span><\/li>\n<\/ol>\n
                        \n
                      • \n
                          \n
                        • \n
                            \n
                          • Host \u2013 here, there are two values you can fill. They are the IP, server hostname or domain ftp URL as follows:<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                            sftp:\/\/10.10.10.10 OR sftp:\/\/ser123.truehost.cloud <\/span><\/p>\n

                              \n
                            • \n
                                \n
                              • \n
                                  \n
                                • Username \u2013 Use your cpanel username:<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                  \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 example<\/span><\/p>\n

                                    \n
                                  • \n
                                      \n
                                    • \n
                                        \n
                                      • Password: Use your cpanel password:<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                        \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 eg123$#<\/i><\/span><\/p>\n

                                          \n
                                        • \n
                                            \n
                                          • \n
                                              \n
                                            • Port: Here, a different port other than the default 22 is provided for security reasons<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                              \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1624<\/span><\/p>\n

                                                \n
                                              1. <\/li>\n
                                              2. Then click QuickConnect.<\/b> This will connect you to your cPanel hosting account<\/span>Alternatively <\/span><\/li>\n
                                              3. Once you Start FileZilla, go to File >>Site Manager <\/b><\/span><\/li>\n
                                              4. A dialogue box will appear. Click New Site<\/b> and type a name for the site. Then enter the connection details as showed in Step 2 above.<\/span><\/li>\n
                                              5. Under Protocol, select SFTP \u2013 SSH File Transfer Protocol<\/b><\/span><\/li>\n
                                              6. Leave the other settings as default and click Connect<\/b><\/span><\/li>\n<\/ol>\n

                                                <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                 <\/p>\n

                                                File Transfer<\/b><\/span><\/p>\n

                                                FileZilla has two panes: On the left, there is the Local <\/b>s<\/b>ite<\/b> which shows files in your computer and on the right is the Remote <\/b>s<\/b>ite<\/b> which shows files in the cPanel account. <\/span><\/p>\n

                                                Now to Upload files, drag and drop the files from the Local site pane to a specific folder in the Remote site pane.<\/span><\/p>\n

                                                Similarly, to download files to your local machine, drag and drop files from Remote site pane to Local site pane.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

                                                FTP stands for File Transfer Protocol \u2013 which is a communication protocol that allows you to move files between your hosting account and your computer. In this article, we\u2019ll describe how you can connect to your Truehost hosting account(cPanel) via FTP. There are several FTP Clients available, which support both FTP and Secure FTP (SFTP). […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-5072","docs","type-docs","status-publish","hentry"],"year_month":"2026-06","word_count":531,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"w m","author_nicename":"wm","author_url":"https:\/\/truehost.com\/support\/author\/wm\/"},"doc_category_info":[],"doc_tag_info":[],"yoast_head":"\nHow to use FTP client with your cPanel account \u2013 Linux Shared Hosting -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/5072\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to use FTP client with your cPanel account \u2013 Linux Shared Hosting -\" \/>\n<meta property=\"og:description\" content=\"FTP stands for File Transfer Protocol \u2013 which is a communication protocol that allows you to move files between your hosting account and your computer. 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