{"id":4123,"date":"2017-07-06T15:30:41","date_gmt":"2017-07-06T15:30:41","guid":{"rendered":"https:\/\/www.truehost.co.ke\/support\/?post_type=ht_kb&p=4123"},"modified":"2024-06-07T13:04:17","modified_gmt":"2024-06-07T13:04:17","password":"","slug":"sending-on-custom-application-or-website-custom-contact-forms-via-smtp","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/sending-on-custom-application-or-website-custom-contact-forms-via-smtp\/","title":{"rendered":"Sending mails using PHPMailer"},"content":{"rendered":"

Use case<\/strong>: If you have coded your site using PHP, this is for you. Note that, you need to download the PHP Mailer plugin from https:\/\/github.com\/PHPMailer\/PHPMailer<\/p>\n

Sending on Custom application or website\/ Custom Contact forms<\/u><\/p>\n

Error:<\/u><\/p>\n

The email could not be sent.
\nPossible reason: your host may have disabled the mail() function.<\/p>\n

Recreating Error<\/u><\/p>\n

Error is obtained when send an email via contact form such as reset password.<\/p>\n

Causes of the Errors<\/u><\/p>\n

Disabled mail() or PHP Mail function on that particular Server.<\/p>\n

Why is it Disabled<\/u><\/p>\n

Most host providers disable mail() function from the server to curb spamming and therefore safeguard server performance and credibility of their emails and general services.<\/p>\n

Mail() function allow email sending without authentication so any contact form can be used by anyone (user nobody) to send any amount of mails.<\/p>\n

Hosting companies prefer users to use SMTP instead mail<\/p>\n

Solutions<\/u><\/p>\n

Configure SMTP mail Server<\/p>\n

For Custom website create a sending page with the following settings<\/p>\n

Download and Install \/ Place PHPMailer in your root directory.<\/p>\n

Use the following custom code to send your email.<\/p>\n

<?phprequire ‘PHPMailerAutoload.php’;<\/h6>\n
$mail = new PHPMailer;\u00a0\/\/$mail->SMTPDebug = 3;\u00a0\u00a0\u00a0\u00a0 \u00a0\/\/ Enable verbose debug output<\/h6>\n
$mail->isSMTP(); \u00a0 \u00a0 \/\/ Set mailer to use SMTP<\/h6>\n
$mail->Host = ‘mail.example.com;servername.truehost.cloud’;\u00a0 \/\/ Specify main and backup SMTP servers<\/h6>\n
$mail->SMTPAuth = true; \u00a0 \/\/ Enable SMTP authentication<\/h6>\n
$mail->Username = ‘user@example.com’; \u00a0 \u00a0 \/\/ SMTP username<\/h6>\n
$mail->Password = ‘secret’; \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\/\/ SMTP password<\/h6>\n
$mail->SMTPSecure = ‘tls’; \u00a0 \u00a0 \u00a0 \u00a0\/\/ Enable TLS encryption, `ssl` also accepted<\/h6>\n
$mail->Port = 587; \u00a0 \u00a0 \u00a0\/\/ TCP port to connect to or 25 for non secure<\/h6>\n
$mail->setFrom(‘from@example.com’, ‘Mailer’);<\/h6>\n
$mail->addAddress(‘joe@example.net’, ‘Joe User’);\u00a0\u00a0\u00a0\u00a0 \/\/ Add a recipient<\/h6>\n
$mail->addAddress(‘ellen@example.com’);\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \/\/ Name is optional<\/h6>\n
$mail->addReplyTo(‘info@example.com’, ‘Information’);<\/h6>\n
$mail->addCC(‘cc@example.com’);<\/h6>\n
$mail->addBCC(‘bcc@example.com’);<\/h6>\n
$mail->addAttachment(‘\/var\/tmp\/file.tar.gz’);\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \/\/ Add attachments<\/h6>\n
$mail->addAttachment(‘\/tmp\/image.jpg’, ‘new.jpg’);\u00a0\u00a0\u00a0 \/\/ Optional name<\/h6>\n
$mail->isHTML(true); \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\/\/ Set email format to HTML<\/h6>\n
$mail->Subject = ‘Here is the subject’;<\/h6>\n
$mail->Body\u00a0\u00a0\u00a0 = ‘This is the HTML message body <b>in bold!<\/b>’;<\/h6>\n
$mail->AltBody = ‘This is the body in plain text for non-HTML mail clients’;<\/h6>\n
if(!$mail->send()) {\u00a0\u00a0\u00a0 echo ‘Message could not be sent.’;\u00a0\u00a0\u00a0 echo ‘Mailer Error: ‘ .<\/h6>\n
$mail->ErrorInfo;} else {\u00a0\u00a0\u00a0 echo ‘Message has been sent’;}<\/h6>\n

Read More https:\/\/github.com\/PHPMailer\/PHPMailer<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Use case: If you have coded your site using PHP, this is for you. Note that, you need to download the PHP Mailer plugin from https:\/\/github.com\/PHPMailer\/PHPMailer Sending on Custom application or website\/ Custom Contact forms Error: The email could not be sent. Possible reason: your host may have disabled the mail() function. Recreating Error Error […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-4123","docs","type-docs","status-publish","hentry"],"year_month":"2026-06","word_count":409,"total_views":"0","reactions":{"happy":"24","normal":"0","sad":"0"},"author_info":{"name":"kt","author_nicename":"truehost","author_url":"https:\/\/truehost.com\/support\/author\/truehost\/"},"doc_category_info":[],"doc_tag_info":[],"yoast_head":"\nSending mails using PHPMailer -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truehost.com\/support\/knowledge-base\/sending-on-custom-application-or-website-custom-contact-forms-via-smtp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sending mails using PHPMailer -\" \/>\n<meta property=\"og:description\" content=\"Use case: If you have coded your site using PHP, this is for you. 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