{"id":18317,"date":"2024-12-20T04:30:48","date_gmt":"2024-12-20T04:30:48","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=docs&#038;p=18317"},"modified":"2024-12-20T04:30:49","modified_gmt":"2024-12-20T04:30:49","password":"","slug":"how-to-check-woocommerce-error-logs","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/how-to-check-woocommerce-error-logs\/","title":{"rendered":"How to check WooCommerce Error logs"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Using WooCommerce Status Page:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Log in to your WordPress Admin Dashboard.<\/strong><\/li>\n\n\n\n<li>Go to <strong>WooCommerce > Status<\/strong>.<\/li>\n\n\n\n<li>Click the <strong>&#8220;Logs&#8221;<\/strong> tab at the top of the screen.<\/li>\n\n\n\n<li>Select the specific log file you want to view from the <strong>dropdown menu<\/strong>. Log files are typically named in the format:<br><code>woocommerce-YYYY-MM-DD.log<\/code> or related to the plugin\/module generating the log.<\/li>\n\n\n\n<li>Click <strong>View<\/strong> to see the log details.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-197-1024x355.png\" alt=\"\" class=\"wp-image-18318\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-197-1024x355.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-197-300x104.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-197-768x266.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-197.png 1324w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Accessing Logs via FTP or File Manager:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Connect to Your Server<\/strong> using an FTP client (e.g., FileZilla) or your hosting control panel&#8217;s File Manager.<\/li>\n\n\n\n<li>Navigate to the directory:<br><code>wp-content\/uploads\/wc-logs\/<\/code> or <code>wp-content\/uploads\/woocommerce-logs\/<\/code>. Note: This directory must already be writable. <\/li>\n\n\n\n<li>Look for log files named similarly to:<br><code>woocommerce-YYYY-MM-DD.log<\/code>.<\/li>\n\n\n\n<li>Download the log file to your local system and open it with a text editor (e.g., Notepad or VS Code).<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"384\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-198-1024x384.png\" alt=\"\" class=\"wp-image-18319\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-198-1024x384.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-198-300x113.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-198-768x288.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-198.png 1361w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Debugging Errors in the WordPress Debug Log:<\/strong><\/h3>\n\n\n\n<p>If you suspect broader WordPress-related issues, enable WordPress debugging:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your <code>wp-config.php<\/code> file via FTP or File Manager.<\/li>\n\n\n\n<li>Add or update the following lines:phpCopy code<code>define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); \/\/ Keeps errors hidden on the front-end<\/code><\/li>\n\n\n\n<li>Save the file.<\/li>\n\n\n\n<li>Access the debug log located at:<br><code>wp-content\/debug.log<\/code>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"217\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-199-1024x217.png\" alt=\"\" class=\"wp-image-18320\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-199-1024x217.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-199-300x64.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-199-768x163.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/12\/image-199.png 1350w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>That&#8217;s it. You have successfully been able to view the error logs of your plugin and can now fix the issue. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using WooCommerce Status Page: Accessing Logs via FTP or File Manager: Debugging Errors in the WordPress Debug Log: If you suspect broader WordPress-related issues, enable WordPress debugging: That&#8217;s it. You have successfully been able to view the error logs of your plugin and can now fix the issue.<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[1838],"doc_tag":[],"class_list":["post-18317","docs","type-docs","status-publish","hentry","doc_category-wordpress"],"year_month":"2026-07","word_count":223,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Kibera","author_nicename":"dan-k","author_url":"https:\/\/truehost.com\/support\/author\/dan-k\/"},"doc_category_info":[{"term_name":"WordPress","term_url":"https:\/\/truehost.com\/support\/docs-category\/wordpress\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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