{"id":14143,"date":"2024-09-30T09:06:40","date_gmt":"2024-09-30T09:06:40","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=docs&#038;p=14143"},"modified":"2024-10-07T09:03:27","modified_gmt":"2024-10-07T09:03:27","password":"","slug":"how-to-create-and-access-email-accounts-on-cyberpanel","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/how-to-create-and-access-email-accounts-on-cyberpanel\/","title":{"rendered":"How to Create and Access Email Accounts on CyberPanel"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Prerequisites<\/h3>\n\n\n\n<p>Before creating email accounts, make sure the following prerequisites are met:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ensure that you have installed <strong>CyberPanel Installed<\/strong> and configured it for email use: See <strong><a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-cyberpanel-server-for-email-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">this<\/a><\/strong> guide on how to:<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Step-by-Step Guide to Create Email Accounts on CyberPanel<\/h3>\n\n\n\n<p><strong>Step 1: Log in to CyberPanel<\/strong> &#8211; Open a web browser and log in to CyberPanel as guided <strong><a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-access-cyberpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/strong><\/p>\n\n\n\n<p><strong>Step 2: Navigate to Email Section<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once logged in, find the <strong>Email<\/strong> section in the left-hand menu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-126-1024x546.png\" alt=\"\" class=\"wp-image-14144\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-126-1024x546.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-126-300x160.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-126-768x410.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-126.png 1027w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on <strong>Create Email<\/strong> to begin setting up a new email account.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-127-1024x443.png\" alt=\"\" class=\"wp-image-14145\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-127-1024x443.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-127-300x130.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-127-768x332.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-127.png 1058w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 3: Select Your Domain<\/strong>, <strong>fill in the needed and create the email<\/strong><\/p>\n\n\n\n<p>In the <strong>Create Email<\/strong> page, select the domain for which you want to create an email account from the drop-down menu.<\/p>\n\n\n\n<p>After selecting the domain, you will be prompted to fill out the necessary details for the new email account:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Address<\/strong>: Enter the local part of the email address (e.g., <code>admin<\/code>). The domain name will be automatically appended to the address.<\/li>\n\n\n\n<li><strong>Password<\/strong>: Create a strong password for the email account. You can use CyberPanel\u2019s password generator by clicking <strong>Generate Secure Password<\/strong>.<\/li>\n\n\n\n<li>Once you have filled in the details, click <strong>Create Email<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"607\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-128.png\" alt=\"\" class=\"wp-image-14146\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-128.png 1020w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-128-300x179.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-128-768x457.png 768w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/figure>\n\n\n\n<p><strong>Step 5: Verify Email Creation<\/strong><\/p>\n\n\n\n<p>After clicking <strong>Create Email<\/strong>, CyberPanel will process your request and display a success message indicating that the email account has been successfully created.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"984\" height=\"617\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-129.png\" alt=\"\" class=\"wp-image-14147\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-129.png 984w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-129-300x188.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-129-768x482.png 768w\" sizes=\"auto, (max-width: 984px) 100vw, 984px\" \/><\/figure>\n\n\n\n<p>You can now see the newly created email account in the list of email accounts under the <strong>List Email<\/strong> section. Select the domain whose email you want to see and the mailboxes will be displayed right there.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-zoooom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-131-1024x510.png\" alt=\"\" class=\"wp-image-14149\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-131-1024x510.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-131-300x149.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-131-768x383.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-131.png 1287w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 6: Access Your Email Account<\/strong><\/p>\n\n\n\n<p>To access the created email account, you have two options:<\/p>\n\n\n\n<p>A. <strong>Using Webmail (RainLoop)<\/strong>: CyberPanel includes RainLoop as its webmail client. You can access it by navigating to the following URL:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><strong>https:\/\/&lt;your_hostname&gt;:8090\/rainloop<\/strong> OR <strong>http:\/\/&lt;your_server_ip&gt;:8090<\/strong>\n<\/code><\/pre>\n\n\n\n<p>In my case, my server hostname is percona.truehost.cloud and IP is 91.134.244.66. <\/p>\n\n\n\n<p>So, I can access emails using either  <strong>https:\/\/percona.truehost.cloud:8090\/snappymail<\/strong> OR  <strong>https:\/\/91.134.244.66:8090\/snappymail\/<\/strong><\/p>\n\n\n\n<p>The link with your IP could throw an SSL error. IN that case click on Advanced, then Proceed to the URL<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"725\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-132-1024x725.png\" alt=\"\" class=\"wp-image-14150\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-132-1024x725.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-132-300x212.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-132-768x543.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-132.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"735\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-133-1024x735.png\" alt=\"\" class=\"wp-image-14151\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-133-1024x735.png 1024w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-133-300x215.png 300w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-133-768x551.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/09\/image-133.png 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Enter the email address and password you just created to log in and manage your email account.<\/p>\n\n\n\n<p>B. <strong>Using an Email Client<\/strong>: You can also configure the email account in an email client (e.g., Outlook, Thunderbird) using the following server details:<\/p>\n\n\n\n<p>You can also configure the email account in an email client (e.g., <a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-outlook-with-webmail-in-truehost\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Outlook<\/strong><\/a>, <strong><a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-thunderbird-application-with-your-webmail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thunderbird<\/a><\/strong> or <a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-configure-webmail-on-gmail\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Gmail<\/strong><\/a>) using the following server details:<\/p>\n\n\n\n<p><strong>Outgoing Mail Server:<\/strong>&nbsp;yourServerHostname e.g in percona.truehost.cloud in my case<\/p>\n\n\n\n<p><strong>Port:<\/strong>&nbsp;587<\/p>\n\n\n\n<p><strong>Encryption:<\/strong>&nbsp;TLS or STARTLS<\/p>\n\n\n\n<p><strong>Username:&nbsp;<\/strong>your email that you&#8217;re configuring<\/p>\n\n\n\n<p><strong>Password:<\/strong>&nbsp;Password for the email above<\/p>\n\n\n\n<p><strong>Incoming Mail Server:<\/strong>&nbsp;yourServerHostname e.g percona.truehost.cloud in my case<\/p>\n\n\n\n<p><strong>Port:<\/strong>&nbsp;993&nbsp;(IMAP) OR 995 (POP3)<\/p>\n\n\n\n<p><strong>Encryption:<\/strong>&nbsp;SSL<\/p>\n\n\n\n<p><strong>Username:<\/strong>&nbsp;your email that you&#8217;re configuring<\/p>\n\n\n\n<p><strong>Password:<\/strong>&nbsp;Password for the email above<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>You can check <strong><a href=\"https:\/\/truehost.com\/support\/knowledge-base\/how-to-manage-existing-email-accounts-on-cyberpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\">this guide<\/a><\/strong> on management of exiting emails<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prerequisites Before creating email accounts, make sure the following prerequisites are met: Step-by-Step Guide to Create Email Accounts on CyberPanel Step 1: Log in to CyberPanel &#8211; Open a web browser and log in to CyberPanel as guided here Step 2: Navigate to Email Section Step 3: Select Your Domain, fill in the needed and [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[1820,2121,1824,1827,1879,2128],"doc_tag":[],"class_list":["post-14143","docs","type-docs","status-publish","hentry","doc_category-cloud-servers-in-kenya","doc_category-cyberpanel","doc_category-dedicated-servers","doc_category-emails","doc_category-servers","doc_category-vps-servers"],"year_month":"2026-06","word_count":498,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Eugene","author_nicename":"eugene","author_url":"https:\/\/truehost.com\/support\/author\/eugene\/"},"doc_category_info":[{"term_name":"Cloud servers in 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