{"id":13600,"date":"2024-07-24T08:37:27","date_gmt":"2024-07-24T08:37:27","guid":{"rendered":"https:\/\/truehost.com\/support\/?post_type=docs&#038;p=13600"},"modified":"2024-08-20T07:04:12","modified_gmt":"2024-08-20T07:04:12","password":"","slug":"roundcube-connection-to-the-storage-server-failed-cwp-panel","status":"publish","type":"docs","link":"https:\/\/truehost.com\/support\/knowledge-base\/roundcube-connection-to-the-storage-server-failed-cwp-panel\/","title":{"rendered":"How to resolve Roundcube Connection to the storage server failed on Control Web Panel &#8211; CWP panel."},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>When you login to your CWP panel and try accessing roundcube webmail, you may encounter an error of Connection to storage server failed.<\/p>\n\n\n\n<p>Updating the CWP hostname will assist to resolve the error connection to storage server failed. This action re-enables the CWP ssl services that may interfere with roundcube access.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>To quickly resolve this error, follow the steps below.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"492\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-8.png\" alt=\"\" class=\"wp-image-13630\" style=\"width:509px;height:auto\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-8.png 768w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-8-300x192.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>2. Look for Change Hostname. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"382\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-1.png\" alt=\"\" class=\"wp-image-13602\" style=\"width:507px;height:auto\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-1.png 640w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-1-300x179.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>3. Click on Change hostname.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"717\" height=\"399\" src=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-6.png\" alt=\"\" class=\"wp-image-13627\" style=\"width:518px;height:auto\" srcset=\"https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-6.png 717w, https:\/\/truehost.com\/support\/wp-content\/uploads\/2024\/07\/image-6-300x167.png 300w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Note: You need not enter a new hostname. Still use the existing one and click change hostname. <\/p>\n\n\n\n<p>Then try to access roundcube and the error should be resolved. <\/p>\n\n\n\n<p>Happy coding!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updating the CWP hostname will assist to resolve the error connection to storage server failed. This action re-enables the CWP ssl services<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_category":[2120],"doc_tag":[],"class_list":["post-13600","docs","type-docs","status-publish","hentry","doc_category-cwp-panel"],"year_month":"2026-07","word_count":98,"total_views":"0","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"Kibera","author_nicename":"dan-k","author_url":"https:\/\/truehost.com\/support\/author\/dan-k\/"},"doc_category_info":[{"term_name":"CWP Panel","term_url":"https:\/\/truehost.com\/support\/docs-category\/cwp-panel\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to resolve Roundcube Connection to the storage server failed on Control Web Panel - CWP panel. -<\/title>\n<meta name=\"description\" content=\"Updating the CWP hostname will assist to resolve the error connection to storage server failed. 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