---
title: How to Suspend / Unsuspend cPanel Accounts Within WHM
description: "Suspending or unsuspending cPanel accounts is a common administrative task for managing hosting services in WHM. Suspension disables access to a user’s websites, email, and other services, often used for non-payment, resource abuse, or security concerns. Unsuspension restores access. **Prerequisites**…"
url: "https://truehost.com/support/knowledge-base/how-to-suspend-unsuspend-cpanel-accounts-within-whm/"
updated: "2024-12-02"
category: Cloud servers in Kenya
---

# How to Suspend / Unsuspend cPanel Accounts Within WHM

Suspending or unsuspending cPanel accounts is a common administrative task for managing hosting services in WHM. Suspension disables access to a user’s websites, email, and other services, often used for non-payment, resource abuse, or security concerns. Unsuspension restores access.

**Prerequisites**

- Have root access to the server's WHM.

##### **Step 1: Log in to WHM either with the root account. Normally you will use one of the URLs below;**

```
http://your_server_ip:2087

https://your_server_hostname:2087
```

![This image has an empty alt attribute; its file name is image-703.png](https://truehost.com/support/wp-content/uploads/2024/11/image-703.png)

**Step**2: Click 'Manage Account Suspension'.

![](https://truehost.com/support/wp-content/uploads/2024/12/image-59-1024x242.png)

**Step**3: Select the domain or username.

**Step**4: Optional, type in a reason, in case you want to suspend trhe account

**Step**5: Click 'Suspend' or 'Unsuspend'. The selectable option depends on the the current status of the account. If the account is active, you will have the **Suspend** button enables and if the account is alreasy suspended, you will have the **Unsuspend** button active

![](https://truehost.com/support/wp-content/uploads/2024/12/image-60.png)

![](https://truehost.com/support/wp-content/uploads/2024/12/image-61.png)

That will be all!