---
title: How to set a recovery email address in Cloudoon Mail
description: "Sometimes, your login credentials for Cloudoon Mail may be lost. In that case, a password reset would be necessary. Cloudoon Mail provides 2 ways to reset your password: - The Domain Administrator can reset the password for you - **You…"
url: "https://truehost.com/support/knowledge-base/how-to-set-a-recovery-email-address-in-cloudoon-mail/"
updated: "2024-06-21"
category: Business Email
---

# How to set a recovery email address in Cloudoon Mail

Sometimes, your login credentials for Cloudoon Mail may be lost. In that case, a password reset would be necessary. Cloudoon Mail provides 2 ways to reset your password:

- The Domain Administrator can reset the password for you
- **You can reset the password using a recovery email**

This article will guide you how to set a recovery email to allow you reset your password easily. If you do not have a recovery email, the message below will appear when you try to reset your password

![](https://truehost.com/support/wp-content/uploads/2022/12/Screenshot-from-2022-12-03-19-13-13-1024x376.png)

Follow the steps below to set a recovery email.

1.Login to your Cloudoon Mail account

2.Go to**Domain Settings**. Look for **Recovery Email Address** section and type in your email

![](https://truehost.com/support/wp-content/uploads/2022/12/Screenshot-from-2022-12-03-19-16-53-1024x376.png)

3. Click **Save**

4. Once saved, you can now click the Forgot Password link on your Cloudoon Mail login page to reset your password

![](https://truehost.com/support/wp-content/uploads/2022/12/Screenshot-from-2022-12-03-19-26-52-1024x376.png)