Requirements:
Technical knowledge of Plesk.
Step 1: Login to the administrator’s side of PLESK.
Step 2: Scroll to Tools and Settings click on it to open up various settings for various features. Locate this feature:
Step 3: Click on Global settings and ensure the feature below is enabled.
- The change is dependent on if the application pool is enabled for the subscriptions. Feature one and two(on the image) will work for this configuration
Step 4: Scroll back to Domains sections
Step 5: Search for your domain and click on it to open up its specific settings. Search for this specific setting
Step 6: Open up the feature.
Check the amount of seconds set for IDLE timeout.
By default 5 MINUTES
Step 7: Increasing the time to a considerable amount like 1440 (A day).
Step 8: Apply then Save the settings
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