---
title: How to Access CWP (User’s cPanel)
description: "Control Web Panel (CWP) is a powerful, open-source web hosting control panel built on the Apache web server. It has the main WHM side and the user's cPanel side. This is a guide on how to access the user's cPanel…"
url: "https://truehost.com/support/knowledge-base/how-to-access-cwp-users-cpanel/"
updated: "2024-10-02"
category: Cloud servers in Kenya
---

# How to Access CWP (User’s cPanel)

Control Web Panel (CWP) is a powerful, open-source web hosting control panel built on the Apache web server. It has the main WHM side and the user's cPanel side. This is a guide on how to access the user's cPanel

To access the main WHM, please check [**this**](https://truehost.com/support/knowledge-base/how-to-access-cwp-main-whm-panel/) guide

##### **Prerequisites for Accessing CWP**

Before accessing CWP, ensure that the following prerequisites are met:

1. **Installed CWP**: Ensure CWP is installed on your server. You can install CWP by following **[this guide.](https://truehost.com/support/knowledge-base/complete-guide-on-how-to-properly-install-control-web-panelcwp/)**
2. **Server IP Address**: You need the IP address of the server where CWP is installed. This IP address will be used to access the CWP login page.
3. You need to have added a user account on CWP's main panel. See [**this**](https://truehost.com/support/knowledge-base/how-to-create-a-domain-and-subdomain-on-cwp/)
4. **Username and password for the user** that you added: If you forgot them, you can reset as guided **[here](https://truehost.com/support/knowledge-base/how-to-change-a-cwp-user-account-password/)**

##### **Steps to Access CWP** **User's cPanel**

Step 1: To access **User's cPanel**, open a web browser of your choice (such as Chrome, Firefox, or Edge).

```
http://<yourServerIP>:2083
```

Step 2: In the browser's address bar, enter your server's hostname OR IP address followed by port `2083`. **For example:**

If your server's IP is `178.32.214.84`, and hostname is percona.truehost.cloud, the URL will be:

```
http://178.32.214.84:2083 OR https://percona.truehost.cloud:2083
```

Because SSL is not issued on an IP, you might get a message that says connection is not private, as in the image below. Do not panic. Click on **Advanced**, then Proceed to the URL.

This can also be avoided by **[setting up a hostname ssl](https://truehost.com/support/knowledge-base/set-up-hostname-ssl-on-cwp/)** for your server and then access the cPanel using the hostname URL Instead of IP.

![](https://truehost.com/support/wp-content/uploads/2024/10/image-51.png)

### Step 3: Login to CWP User's cPanel)

Once you visit the URL, you will see the CWP login screen. Enter the following credentials:

- **Username**: `the user's username`
- **Password**: User's password ( **[reset](https://truehost.com/support/knowledge-base/how-to-change-a-cwp-user-account-password/)** via SSH if necessary).

Click on the **Login** button.

If you forgot your CWP user password and you are not able to reset using [**these steps**](https://truehost.com/support/knowledge-base/how-to-change-a-cwp-user-account-password/), you can check with our [**support team**](https://wa.me/19726743814) to help with resetting

![](https://truehost.com/support/wp-content/uploads/2024/10/image-43-1024x427.png)

Once you log in, you can now perform various functions on the panel as you desire. You could search our **[knowledgebase](https://truehost.com/support/)** base for various guides. Search using keywords and not full sentences

![](https://truehost.com/support/wp-content/uploads/2024/10/image-48-1024x768.png)