---
title: How to Fix “Can’t Send Message” Error on CyberPanel
description: "You may get a \"Can't Send Message\" error when sending an email from your domain email on CyberPanel. In this guide, we will look at ways to solve this error. ![](https://truehost.com/support/wp-content/uploads/2023/12/image-11.png) 1. **MailServer SSL** We will add a MailServer SSL…"
url: "https://truehost.com/support/knowledge-base/cant-send-message-error-cyberpanel/"
updated: "2024-09-20"
category: Cyberpanel
---

# How to Fix “Can’t Send Message” Error on CyberPanel

You may get a "Can't Send Message" error when sending an email from your domain email on CyberPanel. In this guide, we will look at ways to solve this error.

![](https://truehost.com/support/wp-content/uploads/2023/12/image-11.png)

1. **MailServer SSL**

We will add a MailServer SSL to our domain name. Login to your CyberPanel dashboard, then click SSL. Click MailServer SSL:

![](https://truehost.com/support/wp-content/uploads/2023/12/image-10-1024x448.png)

Click the Select Website to choose the domain name then click Issue SSL. Ensure you issue SSL for both domain and mail.domain.

After-which, retry sending the email and confirm the email was sent successfully.

2. **DNS Records**

There could be missing DNS regords, especiallly SPF and TXT records concerning mailserver records.

In your CyberPanel dashboard, click DNS then click Add/Delete DNS records. Choose the website in the drop-down box:

![](https://truehost.com/support/wp-content/uploads/2023/12/image-12-1024x473.png)

Head over to your DNS management Platform and check the SPF and default_domainkey records match with the records provided in your CyberPanel dashboard.

These are the two ways to remove the rror and ensure the emails are sent successfully.