---
title: A Fix for Joomla 3 Not Sending Emails
description: "Have you installed Joomla, but then you are not able to send out emails? This is a guide on how you can properly configure Joomla to send emails. For this illustration, we will assume that our domain is **example.com**. For…"
url: "https://truehost.com/support/knowledge-base/a-fix-for-joomla-3-not-sending-emails/"
updated: "2024-06-21"
category: Emails
---

# A Fix for Joomla 3 Not Sending Emails

Have you installed Joomla, but then you are not able to send out emails? This is a guide on how you can properly configure Joomla to send emails. For this illustration, we will assume that our domain is **example.com**. For you, please use your actual domain name.

1. You need to create an email for your domain in your Cpanel. E.g. for our domain **example.com**, our email could be [`info@example.com`](mailto:info@example.com). This is the email that Joomla will utilize when sending out emails

2. Sign in to your Joomla Admin dashboard. Normally you do this by typing on your browser, ***yourDomainName/administrator***, e.g. ***example.com/administrator***
3. Once in the dashboard, click on **System**, in the top navigation.

4. Click on **Global Configuration**, from the drop-down menu

5. From the tabs, click on **Server**. This will open various sections

6. Under the **Mail Settings**, enter the following details;

**Send Mail:** Yes

**Disable Mass Mail:** (Your choice)

**From Email: **`info@example.com`
Please change `info@example.com` to a valid email address that you created for your joomla domain

**From Name: **(Choose a name)
Enter the name you’d like to appear in the From field of the email messages.

**Mailer:** SMTP

**SMTP Host:** (Hostname of your server, e.g. **sbg103.truehost.cloud**). Note: When you create an email in the Cpanel, there is the first email that is usually sent t you with SMTP details. Among them is the outgoing and incoming mail servers. Check and use that in this section. If you are having a VPS, use the hostname of your VPS.

**SMTP Port: **`587`

**SMTP Security:** STARTTLS

**SMTP Authentication:** Yes

**SMTP Username:** (Full email address of the email account)
**SMTP Password:** (Password of the email account)

**Below is a video illustration of the steps.**